Damaris P.
Easy place to buy part from
Easy place to buy part from. Fast shipping and great customer service. Highly recommended. Order: 40068
PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more. We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: [email protected] the meanwhile, we understand how disappointed it was due to the phone no answer.Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.
powersmartusa.com (powersmartusa.com) has 236 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Damaris P.
Easy place to buy part from. Fast shipping and great customer service. Highly recommended. Order: 40068
Kanicka H.
Glad there’s an easy place to search for parts you need. Easy and fast check out. Will use again. Got a lawnmower handle and was impossible to find until this website Order #SH610367
Danin N.
I ordered a part for my snowblower. It arrived in a timely manner. It works perfectly, and the price was great. I'll continue to do business with PowerSmart.
Renee F.
Great mower
Charles C.
Order# 38990 amazing experience , fast response, will definitely come back again,thanks.
Horton
Ordered a piece to our power smart push mower. It came in very fast and quick. Thank you!
Allen Z.
i purchased a pressurewasher and was told by the company to put the wrong oil in. after it lost pressure i was told that they would not replace it due to the fact it was over 30 days, it sat in a box for the first month so i could find the right oil. when the company told me what kind i thought i was good to go, until the engine and pump overheated due to it having the wrong oil. its clear that the people working there do not have any knowledge of the products they sell because if they did i would not have been told to put the wrong oil in this machine.
Response from powersmartusa.comSep 15, 2025
We’re very sorry to hear about your experience and truly understand how frustrating this must be for you. We sincerely apologize for any confusion caused by the information you received regarding the type of oil to use. Even though the issue was reported after 30 days, we would like to see how we can assist you. Could you please provide your order number and any details about the oil you were advised to use? Once we have this information, we’ll review your case carefully and do our best to find a fair solution. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this matter.
Emad M.
Order #39977: I had a great experience with customer service. They were patient, clear and were fast with responses. They also helped me figure out that I needed a different part than what I purchased. Super professional and friendly, great experience overall!