David B.
Customers get the max with Powermax.
This is the third time that I will have dealt with Powermax. It's always been great and to top it off, the actually have a sense of humor.
The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!
Powermax (powermax.com) has 663 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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David B.
This is the third time that I will have dealt with Powermax. It's always been great and to top it off, the actually have a sense of humor.
Sarah
Great service!
Dennis K.
I have been purchasing Macs from Powermax for over 10 years. The staff are great and are always friendly and helpful.
Jen
They are knowledgeable, prompt, tax-free and great to work with. I love their trade-in program! Their offers are more than fair. I have never had a lick of trouble, and I can keep up-to-date on the latest Apple products. Highly recommended!
Alice H.
My techie friend told me about PowerMax when I was saying that I needed a new iPod. She had gotten her iPad from PowerMax and told me how great they were. So I called and got an estimate for my old iPod and then ordered my new one (I had checked other sites and PowerMax had the lowest price). Received the new one, transferred everything to it, reset the old one and sent it back. The whole process was great, the reps were so helpful and I know that I will definitely purchase again in the future.
Amber
I ordered a iMac on Dec 8th and received it on 12Th it showed up DOA (dead on arrival). Also the foot was bent so the monitor is hanging on it. Michelle at Powermax said I have to pay to send back and 10% restocking. Powermax said on return policy that they do a bench test. WATCH OUT! Why were neither of my issues not found on their bench test? Michelle said we would have to buy a new computer to get here on time for Christmas. Thank you Powermax Merry Christmas! Now we have nothing to give our daughter. It looks like Powermax does this all the time they expect that people will buy two computers because we are stuck between a rock and a hard place. That is why that an additional 10% is added. That has to add up to a lot of money for their bottom line in our economy.
Response from PowermaxDec 22, 2014
We always feel bad when a product arrives DOA, which is why we have our DOA warranty on our used Macs whereby if one does arrive DOA, we pick it up and replace it, all at our expense. Why there was miscommunication that led to the above misunderstandings, we're not sure, but regardless, this return was already slated to be 100% refunded before the customer made posts on this site as well as on other sites, including filing a complaint with the Better Business Bureau. Obviously the customer ended up thoroughly unhappy with us before we could completely react, but fortunately those kind of miscommunications don't happen very often. Still, we're certainly sorry it happened in this case.
Steve O.
We have been trading in and buying new equipment with Powermac for over eight years. Heidi and her colleagues have always provided the highest level of professionalism, friendliness and helpfulness you could imagine. Thank you all for your excellent service.
Don B.
Painless transaction purchasing and receiving a new IMAC. Good customer service relating to an issue with an accessory