PortoVino Wine BagReviews of porto-vino.com

Response from PortoVino Wine BagApr 15, 2019

Hello Anja, Es tut uns leid, das zu hören! Wir verfolgen es für Sie und sehen, dass es im Zoll ist. Manchmal kann sich der Zoll länger daran halten, als wir alle möchten, aber es liegt außerhalb unserer Kontrolle. Wir werden dies für Sie in Ordnung bringen und uns direkt mit Ihnen in Verbindung setzen. Bitte lassen Sie uns immer wissen, wenn Sie Probleme haben, damit wir sie für Sie lösen können. Hello Anja, We are so sorry to hear that! We are tracking it for you and see that it is in customs. Sometimes customs can hold onto it longer than we would all like, but it is beyond our control. We will get this straightened out for you and reach out to you directly. Please always let us know if you have any issues so we can resolve them for you. Cheers, PortoVino Cares Team

Response from PortoVino Wine BagApr 11, 2019

Hi Becky, Thanks so much for taking the time to review your PortoVino! We are so glad you Love it! You are awesome :) - so glad you are part of the PV Family! Cheers! PortoVino Cares Team

Response from PortoVino Wine BagApr 9, 2019

Hi Toni, Thanks for taking the time to review! We are so thrilled to know you think your PortoVino is Awesome! Cheers, PortoVino Cares Team

Response from PortoVino Wine BagApr 1, 2019

Hi MK, Thanks for leaving a review and letting us know how you feel. The inside of the purse is nicely lined like a regular purse, but we appreciate your feedback on the hidden inside zippered compartment being silver insulation. Cheers! PortoVino Cares Team

Response from PortoVino Wine BagMar 27, 2019

Hi Doreen, So sorry to hear that your handles are tearing. This is not what you should expect from PortoVino! Quality is very important to us, so please reach out to us at [email protected] so we can take care of this for you. At PortoVino Happiness is guaranteed! We appreciate you letting us know. Cheers! PortoVino Cares Team

Response from PortoVino Wine BagMar 25, 2019

Hi Carolina, Thanks so much for taking the time to review! Wow - we are so thrilled and grateful to have such an amazing customer. Nothing makes us happier than to know that our customers have a great overall PortoVino experience - after all you are part of our PortoVino family! Hugs! Cheers! Marisa China PortoVino Care Team

Response from PortoVino Wine BagMar 22, 2019

Hi Barbara, Thanks so much for taking the time to review! We hope the recipient loves it! Cheers, PortoVino Cares Team

Response from PortoVino Wine BagMar 22, 2019

Hi Susan, Thanks so much for taking the time to review! We are so glad your friend loves it! Cheers, PortoVino Cares Team