Rebecca K.
It’s a very difficult return policy
It’s a very difficult return policy. Getting in touch with a separate email, asking for a return, being sent a return code, returning the item and waiting 2-3 weeks for your money back. Not ideal at all.
Response from PorteristOct 28, 2024
Thank you for your feedback, Rebecca. I understand that our return process can be frustrating, and I appreciate you bringing this to our attention. We're continuously working to improve our policies, and your input is invaluable in that process.