Porterist Reviews | Read Customer Reviews of porterist.com

Porterist Reviews | Read Customer Reviews of porterist.com

Porterist reviews

82 approved reviews, newest moderated first

Tameka R.
Oct 16, 2025
The beaded bag that I ordered had some…
The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
Report
Aygul H.
Sep 22, 2025
5 stars always
5 stars always
Report
Jay
Jun 16, 2025
received damaged shirt - no one to talk to
received damaged shirt, reached out right away via email and chat log. still have not received a response from them. bad customer service.
Report
Greg
Apr 16, 2025
I’m trying to make a return on one of…
I’m trying to make a return on one of the items that I bought. I must’ve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your telephone number online which you don’t have listed. It is very annoying and very frustrating to keep on being busy with one little return without any response from the company.
Report
Lu H.
Mar 27, 2025
No one is responding to my messages…
No one is responding to my messages about a return. Terrible service !!!
Response from PorteristMar 27, 2025
Thank you for bringing this to our attention. We apologize for any frustration you've experienced with the response time regarding your return. We value your feedback and want to assist you promptly. Please check your inbox, including any spam or junk folders, for our previous messages. If you still need help, please reach out to us again, and we will prioritize your request. Thank you for your patience!
Report
Jessica M.
Mar 21, 2025
They sent me a pair of shoes with two…
They sent me a pair of shoes with two different sizes. The left shoe was 36 and the right shoe was 35. I would give zero stars if I could.
Response from PorteristMar 24, 2025
We truly appreciate your feedback and want to assure you that we are taking your concerns to heart. We understand how frustrating it can be, and we're actively reviewing our quality control processes to prevent this from happening in the future. To make things right, please reach out to our customer service team. We’re here to assist you with a replacement or a full refund. Thank you for your patience and understanding. Your input is invaluable in helping us improve.
Report
Elizabeth De M.
Mar 15, 2025
Love
Lovely item
Response from PorteristMar 17, 2025
Thank you so much for your kind words! We're thrilled to hear that you love the item. Feel free to reach out if you have any further feedback or need assistance!
Report
S C.
Mar 13, 2025
Extremely poor quality
Extremely poor quality, not as pictured, don’t buy from this site, $40 plus down the drain. I had to throw them out
Response from PorteristMar 13, 2025
Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to provide accurate representations of our products, and I apologize for any discrepancies. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Report