PorteristReviews of porterist.com

Response from PorteristDec 3, 2024

Hi Joanna, Thank you for reaching out to Porterist! Please know that our order preparation may take 2-4 business days unless it falls on a weekend or a holiday, and we will have to move processing and its shipment to the following business day. Once your order is ready to be shipped, an automated email will be sent to you including its tracking information. If it didn't reach your email inbox, I recommend checking to ensure our messages aren't inadvertently filtering to the junk/spam/promotions folder. I hope this helps, Joanna. Let us know if you have any other questions or concerns.

Response from PorteristOct 28, 2024

Thank you for your feedback, Rebecca. I understand that our return process can be frustrating, and I appreciate you bringing this to our attention. We're continuously working to improve our policies, and your input is invaluable in that process.

Response from PorteristAug 12, 2024

Hi, Brittany! Thank you so much for expressing your feedback. Your feedback is important to us as it helps us to find new and better ways to service our customers. Thank you again for taking the time to register your thoughts!