PorscheReviews of porsche.com

Porsche via Appia nuova Salve, desidero segnalare una pessima esperienza con il servizio di assistenza in garanzia: L'operatore che mi ha contattato per fissare l'appuntamento in garanzia ha avuto un atteggiamento inaccettabile. Innanzitutto, il tono durante la telefonata è stato sbrigativo, si è mostrato impaziente di fronte alle mie domande sulla garanzia, mi ha interrotto più volte e non mi ha spiegato chiaramente i materiali e le precauzioni che avrei dovuto preparare in anticipo. Nel tentativo di concordare un orario per la visita a domicilio, l'operatore non si è mostrato collaborativo nel trovare una fascia oraria adatta né mi ha fornito un'area precisa in cui recarsi. Il suo atteggiamento è stato aggressivo e ha accampato scuse, senza mai riuscire a concordare un orario di comune accordo. Come consumatore che ha pagato per il prodotto e la relativa garanzia post-vendita, sono estremamente deluso da questo servizio. Spero che la vostra azienda possa standardizzare e migliorare l'atteggiamento del personale, fornirmi una risposta ragionevole e assegnare un operatore più qualificato per gestire la mia pratica di garanzia.

I bought a used Porsche through the official Porsche channel because I expected better quality control and more peace of mind. Unfortunately, my experience has been very disappointing. I have only owned the car for around three months, but in reality I have only been able to drive it for a few days because it has had to go back for repairs multiple times. So far, two wheel speed sensors at the bottom have already been replaced. The car also has a noticeable jerking issue when driving, and the technician told me it may be related to the transfer case. On top of that, the left side mirror no longer folds properly. I understand that a used car can have some issues, but this is not what I expected from an officially sold Porsche. The number of faults in such a short time makes me seriously question the quality control and inspection standards before the car was sold. I chose Porsche because I trusted the brand, especially when buying through the official channel. But after repeated repairs and very limited actual driving time, I honestly feel disappointed and concerned about the reliability of the car.

Very disrespectful customer support. We talked to Kai at Porsche Financial Services, and she was so rude and with attitudes. She doesn't know what she is talking about and I have never seen such a customer support with such attitudes . I got a car for $140k and they treat us this way. She was repeating you can't take the vehicle in Canada for travel from USA read page 3 in the contract (we still have 2 year to pay of the loan fo the car). I read the contract and it says that-We can't take the vehicle outside of USA and Canada, means we can travel to Canada. We talked to other lady from customer support and she said no problem you can travel to Canada from USA. Called today Kai at Porsche Financial Services said the other lady is wrong and we can't take the vehicle for travel from USA to Canada and with such attitudes.

absolute rip off wanting £23 per month to subscribe to Porsche connect so i can check how many miles my car has left on electric range.

I have a lease account. I recently set up auto pay. Somehow I missed a payment when I set it up. I now have a 30 day late on my credit and never received any call, email, nothing to let me know. That's pretty bad customer service. I'll take my responsibililty in not looking close enough but no call or anything from Porsche is pretty sad.

Ich finde dies schon unverschämte, das man beim Warten sein Porsche laufen lässt. Das muss wirklich nicht sein. Bahnhof Hockenheim

Terrible support and customer service from Porsche central. I had engine failure on 6 year old macan with 45,000 miles. Porsche wanted £36k for the engine and offered £4,500 towards it giving me a £31,500 bill. They made the rubbish 3 litre petrol engine that has bore scoring and have taken no responsibility for it. I will never buy another one.

Porsche Tortona installazione di un dispositivo Unipol alla batteria costo 432,00 ,220,00 costo orario , ma siamo matti , credo che la mia esperienza con voi termina qui , credo che rubare perché non trovo altro modo per definirvi sia questo. Gianfranco