PorscheReviews of porsche.com

I ordered a Taycan via a lease company Zenith in October 2022. Originally I was told it would be 6 months and then finally 1 year when dealer Confirmed order (which I accepted). 3 weeks( !! ) before delivery I was told it would be delivered in March 2023. By which time i had sold my car in expectation of the delivery. No apology, no temporary car nothing. To add insult to Injury a few weeks ago after waiting for 16 months!!! I’m told the price had gone up. I thought it was some sort of joke and complained to zenith CEO Directly he said it was Porches fault and having spoken to the dealer principle (Cambridge)he said it was Porsche UK’s fault and then trying to complain to Porsche UK they said it was the dealers fault and having gone around this loop twice more my only option is to take the increase (even though the huge amount of convenience) or I could cancel the order. I was finally told car before the end of March and now got another email from zenith saying mid April!!! A luxury brand..what a joke. I would avoid Porsche (and zenith) at all costs but if you do really want a Porsche (like I did) I would be prepared for delays and missed promises Absolutely disgraceful customer service from start to finish

What used to be a great car is nothing more that an overpriced car with numerous engineering flaws that results in a car that is dangerous to drive. If there was a minus 5 this is the rating porsche would get.

The heater failed in my Tycan in January and it has still not been fixed despite my having brought the matter to the attention of Oliver Blum in Germany. I am told the the Reading facility is backed up with failed vehicles-you might say ‘a veritable Tycan graveyard’. I am appalled at the delinquent level of service received from Porsche in the matter. They seem not to care and that is scandalous…

I worked for Porsche west london under the company Enigma and it was the worst experience I had in my entire life with discrimination, I was ignored on my last day of work which was on 02/20/2023. I had pneumonia for a week and even though I was sick and life-threatening, they didn't give me any support, the day I went back to work I was treated like garbage. I would definitely not recommend even my worst enemy to work for Porsche west london.

Aucun sens du commerce pour cette société qui méprise ses clients. suite à une panne sur une GT3 RS 2019 , refus de la prise en charge car l'échappement avait été changé alors qu'il n'était pas à l'origine de la panne. ils se sont même permis de blacklister la voiture à l'usine. Porschiste depuis 17 ans, la baisse de qualité actuelle me fait dire que ca sera les dernières achetées. D'autres marques prestigieuses valent la peine de changer.

I discovered a Porsche in Beachwood, OH was attempting to hide damage and much needed service on a car that was billed as Certified Pre-Owned (CPO). I reported this to Porsche NA in Atlanta who replied with a canned "they are independent dealer, so take it up with them." WOW! How can such a premium manufacturer NOT care that their dealers are trying to screw their customers?? Shameful to say the least.

Porsche assistance is appalling. My 911 GTS was left in flood water for over 12 hours due to fact they couldn’t get anyone to agree to come out! £130k written off by insurance company. Asked Porsche U.K. & the AA to respond as to why it had taken so long - Porsche & AA took no accountability & ignored my mails. I was going to order a new 911 however due to the lack of response they’ve lost a sale!

Porsche assistance / Enterprise in the UK - both performing at the usual UK level - dreadful ! Dealership cannot accept broken car for 6 weeks , even to diagnose fault . Assistance cannot recover the car for 2 weeks . Enterprise Rental do not return phone calls and do not answer the phone . Frustration and disappointment only helped by the knowledge that German service is no better than the UK .