PorscheReviews of porsche.com

Today I had to contact Porsche Customer Service due to the complete breakdown of my hybrid Cayenne Coupe I would ask you to consider the purchase of a Porsche as the aftercare service lacks the support you would expect when buying one of their cars. I recently purchased a car from Cinch for my son and the customer service experience was fabulous compared to Porsche. This has been my third Porsche and most likely my last.

Leasingversicherung nach Vertragsablauf. Heute mit der Porsche Bank Versicherung telefoniert. Wurde dort sehr unfreundlich behandelt und ich hatte das Gefühl auch noch sehr schadenfroh zu sein. Man hat mich im Oktober 22 zur Generali Versicherung geschickt um meine Vollkasko in eine Teilkasko zu wechseln. Dies hab ich getan. Trotzdem wird mir monatlich die Vollkasko noch zusätzlich zur Teilkasko abgebucht. Ich hätte erst noch kündigen müssen. Ich denke doch wenn die Polizzen bei einer Versicherung sind das man erwarten kann das es korrekt gelöst wird. Das scheint mir aber ei e gängige Masche zu sein denn mein Gesprächspartner bei der Porsche Bank Versicherung war in keiner Weise erstaunt über diese Angelegenheit und total uninteressiert an meinem Anliegen. Eben Pech gehabt. Tolle Firma, sehr kundenorientiert.

As with many Taycan owners, seemed like a good idea at the time!! Coldest day of the year to find the heater had failed....then the worst experience of my 50 years of driving began. Such a dangerous fault, surely a recall???? No such thing, they put you in danger then you find out the hard way! Porsche Assistance……such brilliant LIARS…..we will make sure that you are given a comparable car……Is a C Class Mercedes comparible for £120K car???? NEVER AGAIN …….£500 of fuel???? When pigs get their wings I guess! Reported in January, still in a compound awaiting parts to fix the heater, software issues……endless problems…… Anyway, it’s already beyond doubt that PREMIUM CAR BRAND is totally debunked…..and just them having a laugh at what’s left of their customers. So rather than simply reinforce what’s already established…..what do we do?? I brought mine through a business. I have billed VWFS for loss of business use and personal enjoyment……not that there was ever any but I have given notice that I will pursue through the County Courts for Damages of £10,000 which if successful I will enforce through the High Court……. EVERYONE, DON’T GET MAD GET EVEN!!! Better still…..CLASS ACTION!!! Bigger compensation. I am happy to contribute £1,000 to set up costs if several other owners will join me? We need an owner with contacts…..Not allowed to give an email but must be a forum? Let’s get justice and STOP being taken for fools??? Porsche West London - excellent people. Porsche Nottingham excellent example of how to wreck a business.

Porsche Treviso Esperienza a dir poco pessima

What a joke, tonight at 1735 my Taycan had a puncture. Spoke to Porsche assist and was informed nothing could be done other than recover my vehicle, eta for recovery 8pm. We then received a text establishing 1030pm spoke to Porsche assist again and they confirmed this would be the earliest. Left the car in Guildford made my own way home to Hayling Island let’s see what happens tomorrow. Very disappointed with the hole experience considering we have purchase over six new cars in the last couple of years.

What a joke! I don’t even know where to start. I bought a taycan in April. I’ve had numerous software problems (no airconditioning, not being able to charge, navigation turning off, the floor on the passenger side was able to dent in and out when you placed your feet on it etc) which after months finally seem resolved. Now, I lost my charging card to charge at home. It’s been a week and they still have not arranged anything. My Porsche dealer is even angry with them and disgusted at Porsche Services since my dealer can’t order a new card, Porsche services does. They don’t return calls or emails and don’t solve the problem. They were supposed to call me today with a solution. Which really shouldn’t be rocket science. Just send me a new card! For such an expensive brand I truly expected at least a decent customer service experience. What a turn off!

Porsche Leicester are the real deal. Faultless service and follow up. Thank you Alex Robinson !!

My 2 year old Taycan's heater stopped working so I called Porcshe E London dealership and they told me 2 months waiting time to get it into their workshop - they suggested I call Porsche assistance . They were excellent,the car was collected that afternoon, taken to E London dealership and repaired in less than 5 days. Can't complain pretty damn good service!