Popur is a consumer tech firm committed to redefining household sanitation while lessening our impact on Planet Earth. Starting with the Split Litter System (the "SLS"), Popur builds state-of-the-art robo-litters that delight both cats and humans, bringing purrenting experience to a whole new level.What Popur pioneers today, the industry follows tomorrow. We dare to shatter the presumptions of yesterday and aspire to make useful innovations for a cleaner world. Moving forward, we'll continue creating innovative, thoughtfully crafted products that free you from everyday chores—because when your time is your own, the world's your oyster.
Popur (popur.com) has 151 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
popur.com
Website
popur.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This litter box is amazing!! I would never use anything else. I messaged them on Facebook for a part and they are sending it to me since it’s still under warranty. Highly recommend. Very safe. My cats like to watch it do its thing and help it spread the litter and they are completely safe. 5 star litter box! We have 7 cats and they all love this Popur!!
Response from PopurApr 3, 2026
Hi Sharon,
Thank you so much for your amazing review! We’re thrilled to hear that your Popur litter box has been working so well for you and your 7 cats. We’re also glad we could help with the part under warranty. Your support means a lot to us, and we truly appreciate your kind recommendation!
LE
Lezhai
With 9 Maine Coons our Popurs are lifesavers!
I breed Maine Coons and currently have 9 in my home with 4 Popurs. Popur has made our life so much easier. We got the X5s years ago and have been so happy with them. When we ran into an issue the customer service was top notch. We recently added two of the new S7s and finally we are free from scooping. We love our Popurs and with 9 large cats we have to empty the 4 units every 7-10 days. Freedom from the scoop! Woohoo! I highly recommend getting a Popur if you have 1 cat or 9 like we do.
Response from PopurMar 24, 2026
Hi Lezhai,
That’s seriously impressive 💜 We’re so glad to hear things are running smoothly for your crew. Thank you for trusting Popur over the years, and for sharing your experience!
CS
Carol S.
Very satisfied with my newPopur S7
I have been using the Popur S7 for my 3 cats for about a week. Assembly was easy and I had no issues settling up the app with my iPhone.
I am very happy with it. I prefer using the manual mode (but like having the choice!)so I can be sure my one fearful cat isn’t around when it cycles. But all of them are happily using it.
Because all the parts of the unit are readily accessible, any minor cleanup problems are easy to deal with—something that was not so true for my LR 4!
I don’t find the S 7 particularly loud and so far would absolutely recommend it. It is doing everything I hoped it would do!
Response from PopurMar 18, 2026
Hi Carol,
Thank you so much for sharing this. We’re so glad to hear all three of your cats are settling in well.
It’s great to know the manual mode and easy-to-clean design are making things smoother for you. And we love hearing the S7 is keeping things quiet too.
Really appreciate you taking the time to share your experience!
MA
Mark
10 stars - 5 for the product and 5 for the company
Ten stars -- five for the product and five for the company.
Fantastic product and even better company. When there was a problem caused by the shipping company, Popur very quickly moved to make things right.
We've had the X5 box for over three weeks -- our two cats love it (the kitten a little too much, she's fascinated by the movement and sometimes surfs on top of it as it flips), and we just emptied the box for the first time.
Highly recommend the company and the product. We did a lot of research on the other options and talked to our son and daughter-in-law who have one, and are glad we ended up with Popur.
The only drawback so far is that the app can be a little flaky and underbaked, and better documentation to understand the settings and options would be useful.
But did I mention no scooping? Ever? So awesome. And it doesn't make sense, but we seem to be using less litter than with a normal litter box.
Response from PopurMar 16, 2026
Hi Mark,
Thank you for such a thoughtful review.
We’re so glad to hear your cats are enjoying the X5. And thank you for the honest note about the app and documentation. Feedback like this helps us keep improving.
Really appreciate you taking the time to share your experience!
AL
Alicia
Excellent purchase, worth every penny!!
Ok I’ve seen some negative feedback on here and Facebook - I just purchased a box and here are the pros and cons.
The issues people have had seem to be with the company app and the new S7 version. The app admittedly isn’t great, but I think it’s been improving over time and likely will be good given some more time.
I don’t need a ton of phone features - what has consistently worked so far has been the notifications every time the box was used/cleaned, as well as when the waste bin was either full or something was wrong with the bin (my 5 year old messed with it at one point 🙄). Honestly that’s what I really care about. I won’t fight over something like weighing my cats, or monitoring how long they’re in the box. It isn’t really important to me. The things I do care about work.
As for the X5, it’s fantastic. This is the version I purchased after reading reviews online and I’m SO happy with it. I feel like these should be a mandatory purchase when you get a cat 😂😂 (unless you’re literally scooping every time they potty!)
I regret not buying one YEARS ago!!! No more arguing over scooping the box, no more nasty smells or unhappy cats. 😁
I strongly considered a litter robot for some time but personally I think this is better. A drum is harder to clean, holds more smells, and some cats don’t like enclosed boxes. Not to mention it’s like double the price!! There’s also an add on for the box if your cat likes to kick litter around 🙂
This box is open, simple but effective, super easy to clean (though it isn’t necessary to wipe it down very often) and makes life so much better for everyone, cats and humans alike. Our litter lasts much longer when it’s scooped after every use!
The only thing they could MAYBE consider is a special line that is extra large for really big cats, like servals, bobcats, big hybrids etc. But that’s just something to consider one day, this box accommodates our regular sized cats just fine 🙂
10/10 would definitely purchase again.
Response from PopurMar 13, 2026
Hi Alicia,
Thank you so much for taking the time to share such a thoughtful and balanced review.
We're really glad to hear the X5 has been working well for you. Hearing that it helps reduce the daily scoop debates at home is exactly the kind of impact we hope to make.
Your note about the app and about larger cat accommodations is also incredibly helpful. Feedback like yours is exactly what helps guide our future improvements.
Thank you again for giving Popur a chance and for sharing such a detailed experience with other purrents.
JR
Jacqueline R.
Popur X5 has changed our quality of life
Popur X5 has changed our quality of life. We bought our first box in July of 2023, and a second one in March of 2026. It’s the best, safest automatic litter box for that price point. All other options are either double the price, or simply not safe with too many safety risks. Popur made the most perfect, safest, reliable litter box. It is the hardest worker in our household and has helped us enjoy or cats more. Customer service is also excellent, helpful and friendly.
Response from PopurMar 13, 2026
Hi Jacqueline,
This absolutely made our day. Thank you for sharing your experience with Popur X5.
Hearing that it’s become “the hardest worker in the household” is the best compliment we could ask for. And the fact that you came back for a second one truly means the world to us.
Wishing you and your cats many more happy days together.
RE
Renee
Definitely recommend this system.
I have had my Popur for about 3 years now.
It always works, it traps odors so well you wouldn’t know I have cats.
I get asked every time someone comes over and sees my 3 big cats, what I do to keep the smells away. I only have to empty the waste about 1 time a week, it could go longer but I like to be consistent, and not wait until it fills up and allows the smells out.
It’s pretty easy to clean, it always works, replacement parts are available if needed which I like.
My only gripe was that I wish the app was better, but I just gave up on that yeara ago and just use it as it is.
There are bag refills on Amazon which is also a plus, although, I tried the knock offs and they are terrible and don’t do as well as the company branded bags, so I have returned to using their brand, but I like that I can grab them on Amazon.
I would definitely recommend this litter box system.
Response from PopurMar 3, 2026
Thank you so much, Renee 💜
Three years and still going strong—that’s exactly what we hope for. We’re especially happy to hear it keeps odors under control even with three big cats.
We also appreciate your honest note about the app. We know there’s room to improve, and we’ve been rolling out updates to make it more stable and useful over time. Feedback like yours helps us prioritize what matters most.
We truly appreciate you recommending Popur and sticking with us over the years.
CU
customer
We've had ours for a month...a month of…
We've had ours for a month...a month of zero scooping and two trips to the garbage. Our cats love having an always clean box. This is one of the best things we've ever bought.
Response from PopurFeb 28, 2026
Thank you so much for sharing this 💜
We’re so happy it’s become one of your best purchases. That truly means a lot to us.