Pop MaisonReviews of popmaison.com

I ordered a dining room table and 4 chairs. My dining room table came in but my chairs were taking a bit longer. Customer service went out of their way to make sure I received my chairs in time for my new apartment set up. Wonderful experience The quality of my set is beyond what I imagined. Pop Maison will always be my go to when needing furniture.

Excellent customer service and their furniture pieces are amazing! This is my third time using their pieces. Their furniture is beautiful and excellent quality!

There was a problem withy delivery, but the customer support solved this immediately. The product is great, thank you!

I’m so happy with my new dining chairs and barstools from Pop Maison—they’ve truly exceeded my expectations! They’re so beautiful, the quality is amazing, and most importantly, they’re really comfortable. The design is super chic and the fabric feels really durable—just wow! Shipping was really fast too. I’d definitely recommend.

I ordered a cabinet from Lowes, where Pop Maison was the 3rd party seller. My order was set to arrive on March the 6th, but was delayed until March the 9th. On March the 11th, I initiated a conversation with Pop Maison asking about my package. I was told "the package was damaged in transit and is being retuned to us." Ok... when they were notified that a package was being returned, they should have reached out to me. Strike 1! Then the re-shipped without expediting, stating that "furniture carrier does not offer overnight shipping". A, UPS does offer expedite shipping. B, I did not ask for overnight. Is English not their 1st language... Strike 2! The "replacement" package arrived late again and see pictures below on how it arrived. My UPS driver, who is the nicest man, was embarrassed to deliver a package in such a state. I emailed again, included pictures, said I wanted a full refund and they could come pick up their trash. I was told to deal with it with Lowes, that they would no longer communicate with me. I have disputed the credit card transaction, written Pop Maison a terrible review on Lowes.com and filed a complain with Lowes about their customer service. I will continue to post this story everywhere I can.

Oftentimes we’re so quick to write bad reviews, but not so much when they’re good. This is by far one of the best on line companies I have ever dealt with. The delivery was very fast, the product (chairs) were beautiful, well built and easily assembled and the customer service was one of the best. They were professional, attentive and most importantly true to their word. I recommend highly. Thank you!

Amazing company with beautiful and quality products . Great customer service and support . Highly recommend . Love their furniture !

We ordered the Dwen table & chairs a few weeks ago & we’re so excited. The chairs are great, so far…sexy & sturdy. However, the table is trash. We got the black finish & it’s already starting to chip, looks great in photos, but the quality is junk. Get the chairs, but find a table made of actual wood somewhere else.