PoolTables.comReviews of pooltables.com

I placed my order online. The process was easy & everyone was super helpful They delivered my table when they said they would. The install went very smoothly and the guys were true professionals. I would only buy my tables from pooltables.com & highly recommend them!

I spent time looking for a table upon calling your company. All my questions were answered when I finally decided to pull the trigger. It was explained to me for five weeks for delivery and set up. It took one extra week and coming from Georgia to Illinois that was more than acceptable, the gentleman that set it up did a thorough job. They explained everything to me and I can honestly say that I’ve had plenty of hours of playing pool on this table and I enjoy it each and every day that I play I purchased additional items from your company was taking care of so well , a different holder and a few other cues thank you very much. You earned my business and I can honestly tell you that I’m a very, very satisfied customer.

I can't say enough about the customer-centric focus provided by Caleb and pooltables.com. Not only are their products of outstanding quality but their customer service ia second to none. Caleb was thorough and answered all my questions promptly and was a pleasure to do business with. Thanks!

We had the pleasure to work with Phil (sale Rep) and the service was exceptional, great quality and answered all our questions. We are very happy with our two tables. We had the white gloves installation, at first it was a little rocky due to the buildings were still under construction at the time. I had the pleasure of meeting the installer the day of the install. The level of the professional was exceptional, clean and quick.

We ordered the Spencer Marston Annapolis pool table and we are very happy! The pics of the table look good but it looks even better in person. The customer service was also wonderful. Jonathon and Dennis were quick to respond and answered all of questions. Very good experience!

My new Venetian pool table showed up today. The installer Rudy was right on time and did a fantastic job setting it up! I was very impressed with the quality of the table and how it enhanced our game room. The pictures on line do not do justice to actual table itself. I give high regards to Caleb and all those involved. From the time I ordered the table, the communication process was first class! Everything was on time and in impeccable condition. Earlier I mention our installer Rudy. He didn’t just show up to throw it together and leave. He was very experienced and knew talking with me, the level of expectations. He exceeded all of them. Great product and Great Team! Thanks Spencer Marston for an AWESOME experience!

Very happy with the table! Great quality. Exactly what I expected when I bought it. Purchased the white glove installation and that was seamless and done in less then two hours! Customer service excellent on all ends!

Recommend this company to anyone looking to purchase a pool table, their customer service is outstanding. I tried ordering online and they had a slight glitch with their website due to distance of my address location for their White glove installer. It was late in the evening on a Saturday and sent a quick message to their Chat but was after hours and figured I would need to follow up after the weekend. But to my pleasant surprise they called me the very next morning a Sunday which was amazing and had a solution and processed my order and excited to receive it. Highly recommend!