Pool DealsReviews of pooldeals.com

Worst company ever. Bunch of crooks that take your money and never ship your product.

Purchased a pool liner from this company and they sent the wrong size and won’t work with me this company is no good

If you have read these reviews before you order, trust me, they are 100% accurate. Don’t make the same mistake as I did. There products are poor quality, misleading, and you never get to talk on the phone with anyone. All I wanted was a simple refund for what I thought was a 30 mil pool liner. It’s actually half the thickness. “Reggie” will lie to you, and you will be sick to your stomach for using this fake company.

poor customer service ordered a liner on line after 11 days and no tracking information emailed customer service they responded that liner is on 3 week back order but they can cancel if i wanted, I asked why and they said welcome to covid 19 again they said they could cancel because some one else would ,like my spot i informed them that web site says in stock and they should have informed me via email etc. about back order. they were rude and unprofessional. I cancelled found cheaper and better quality at swimming pool liners .com

Very satisfied with the items. Everything I ordered came within 6 days. Great quality.

horrible customer service charge me twice on a item and i called to get credit and was told there a 25% restocking fee on there mistake then she hangs up on me they really need to learn how to treat there customers better wont do business with them anymore fyi i post this also to my 1 million follower too

"BEWARE" DO NOT ORDER FROM THIS COMPANY! They have the absolute worst customer service I have ever had to deal with. I spoke with a rep from there just this morning and they hung up on me!!! They don't back their product, they don't have any history of invoice when you order with them, really!! In this day and age of ordering online and if you don't register online when ordering instead of checking out as a "Guest" you are considered "ANONYMOUS". We ordered a Eco Drain pool cover last September to close our pool, in two months the seam was coming apart. When I called to tell Pool Deals this they didn't care, didn't want to hear about it, not their problem. We sir the old saying is "If you don't take care of your customers, someone else will!" I will never order from you again and will tell my friends the same!!!!

Customer service is a joke. Will not provide an invoice for product ordered. No phone number for customer service. DO NOT ORDER FROM THIS “COMPANY”