Pool DealsReviews of pooldeals.com

I have never wanted to write a review so bad as I do for this so-called company. From the start we should have known better! Went with this company due to the "quickness of delivery". It's a lie. We had to threaten contacting an attorney. 3 weeks...not 3-5 days like stated on thier site. No answers on why, just a "we will contact the shippers". No answer when told we wanted to cancel the shipment, the money taken less than 24 hours after ordered. This company sucks and we do not understand how they stay in business. You cannot contact them and speak to anyone...customer service via email is a waste of time. Wish I had read reviews before ordering, there is no way to leave a review on this companies site either...um, go figure!! DO NOT ORDER FROM THEM...GO SOMEWHERE ELSE!!

DONT BUY FROM HERE!, I would give them 0 Stars I paid for a new swimming pool liner and after a few days I sent them a message on their website asking when my order would be shipped they responded quickly saying 3 to 5 business days by day seven I reached out to them again to ask for an update on my order they said it would be an additional seven days I’ve tried to ask them to cancel the order and refund my money and now they won’t respond to my messages giant scam do not waste your time or money with the scam artists

Wish I would have read before I ordered! They are horrible. Site says ships 3- 5 business days. Not!!! Customer service horrible. I ordered from liner world and it shipped next day. Now trying to cancel this one and no response. I will dispute the charge. They are horrible!

Worst place ever. Waited a month for my cover, it was never shipped. Had to dispute charge with my credit card. To make matters worse, I left negative feedback on another site. They responded to it lying saying my credit card was declined like it was my fault. Aholes.

Horrible company, do not buy anything from them! They just take your money and never get product you want! I'll be filing claim with my credit card company.

I am like the rest of reviews, would give zero stars. SORRY ASS COMPANY. They take your money and never ship your product.

I ordered a solar cover through them during this pandemic and even on the phone there message states everything is shipping as scheduled well they said 4 to 12 days for solar cover and it’s been 16 working days and nothing not even a shipping ticket! I did a ticket on line to contact them it’s a joke!!! How can they be still in business!!!

I bought over $1300.00 worth of supplies. Did not receive 2 items I ordered. When I contacted Pool Deals, they will not answer any phone calls, only email. Someone named Rodrigo answered my inquiry stating that what I was missing was delivered on a certain Fedex tracking number. This particular tracking number was received, but was other item, not the missing item. Fedex will document on their label 1 of x, 2 of x, etc, so I know there was not another package on that tracking number. Rodrigo's statement was that, "item was stolen". He would not listen to any logic or proof or make it right. He closed the my inquiry ticket and nothing. This company rated D- on BBB and thought to be closed by BBB. Pay attention, do not use. Rodrigo looks to be back in business, ripping off his customers. Why is honesty so rarely found? I found other vendor. This is a RIP-OFF