Pool DealsReviews of pooldeals.com

I wish I had read reviews before I ordered. Bought a so call delux pool cover. it is nothing more than a tarp you can but at Home depot. they also claimed to have free products sent with the cover. Of course while supplies last. The free products never came. When I opened a ticket i did get a response that said " While supplies last ". Of course if you look at web site they are still offering free products with purchase. Don't fall for this trick. I can not understand why they are still in business. Very bad company.

Ordered a pool cover and closing chemicals. The status of the order showed order sent to warehouse. After a few days of noting changing, I called. The guy said it was due to be shipped that day. A few days later the order still showed sent to warehouse. I called again and a woman said it would arrive that day. Nothing came. The next day, I called again at 9:05 in the morning and the recording said the hours were from 9:00 a.m. I kept calling with the same result and gave up at 10:30 and called my credit card bank. I filled out a ticket with pooldeals and got an email: Reggie Anderson posted 09/17/2019 7:37 AM Hello Terry, Unfortunately due to the nature of the item(s), this is a final sale as listed in the return policy that you have agreed to. Thanks. The nature of the items??? I never even opened the boxes. How the heck do they stay in business??? Stay away.

Would give zero if this were an option . Ordered a solar pool cover. It arrived wrapped in plastic, weighing almost nothing. Upon opening it was apparent several air cells damaged or deformed. Calls to the company- no answer. Several website " tickets" were opened and never a response . I had to turn over to my cc Co and contest the charge. Also, this Co uses " gauge" not " mil'. Gauge is much thinner. This thing is so lame. To keep it out of the landfill or oceans I will use it as bubblewrap, precisely what it is.

Never again !!!

You are rolling the dice! Buyer beware terrible customer support. Purchased a solar cover and It leaks filling the top with water and sinking. They basically said to contact the manufacturer, the manufacturer said to contact the dealer. Also Poor quality cover.

HORRIBLE HORRIBLE HORRIBLE !!!!!!!!!!!! They should not even be in business. I am so sorry I did not read the reviews first. BIG MISTAKE. They told me if I can't use the cover that came in parts to throw it away. NO CHANCE. The charge is already been disputed!!!!

Do not buy anything from these people! All of their covers are sold in gauge and that means nothing! we purchased a 16 mil solar cover and we measured the thickness and it's less than 8 mil we called them on it and they said they do not go by mil they go by weight. This cover is light as a feather. Scammers customer service is the worst!

BEWARE.. After purchasing the liner for our inground pool, they never sent us an invoice or anything showing the liner was ordered. They charged our Visa account though. I tried calling them as to when it would arrive after 2 weeks and Sean just got irritated with me and said he would look into it, but never called us back after a week. We contacted Visa and they refunded us. Then I contacted Pool Deals to inform them that we would not be using them and they hung up on me. Horrible customer service. I'm glad we didn't end up using them. They are rude and should not be in business.