PontyReviews of ponty.com

Ordered a shoe , expensive than Clark’s . Size was small . Contacted them email kind of force me to keep it as they wouldn’t issue full refund . I said so many time I need money back they kept negotiating and eventually got 75% money back. Quality is so cheap too . Will never buy from them

Rip off. Selling so called orthopaedic shoes for around 5 times the price you'll find them on temu for

I ordered a back brace in XXL but when it arrived it was really small so I contacted Ponty for a refund and offered to return the brace. They then offered me a voucher to the value of the brace to be spent on their website. I refused this and said I would like a full refund as per their refund policy. They then offered me half the price as a refund. I refused it and then they offered 3/4 of the price. I again refused. In total I probably sent 6 emails and have finally given up and obtained a speedy refund from Paypal. Don’t use this company!!

If only I had gone to trustpilot first. The order took weeks to come, shoes far too small. offered a discount voucher . Unable to get a refund out of them despite their web site saying ,automatically refunded using your original payment method within 7 business days. Complete scam company.

Don't trust the company I spent £65 on underwear for my husband and when they came the whole shipment wouldn't even fit my cat. 4XL I ordered was the size small over here in the UK so they would never fit him. They offered my 50% off my next order from them and I replied no thank you then they offered me 75% money back and I said no thank you I will never buy from PONTY ever again and I still haven't had an apology.

To be fair I ordered then checked the reviews when I noticed item was just showing as not moving. So started to panic emailed the company response from them was " here's the tracking number ," I waited over a week but low and behold the item has turned up. And to be fair they fit well and seem reasonable for the price. I must be 1 of the lucky one's. So 3 stars .

Trainers took ages to come, not comfortable, supposed to be Orthopaedic hard to get on ,very thin at the back wouldn’t recommend.

One star because I can’t give 0. Bought an item way too small and wasn’t impressed with the quality. I wanted a refund. They kept coming back with an email trying to flog me something else instead. I don’t think I will ever see my money back. They are scammers Stay away from them.