PontyReviews of ponty.com

I WANT TO GIVE 0 STARS IF I COULD DO NOT BUY FROM THESE PEOPLE SHOES DON’T FIT, KEEP SAYING KEEP SHOES AND 50% REFUND OR 100% OFF ANOTHER ITEM STILL WAITING FOR REFUND!!!!!!!!!

DO NOT USE THIS COMPANY!! As their products are rubbish material used is very poor! I had ordered a set of trainers for a gift - they arrived 3 weeks late and faulty! This was in october ! I have since been chasing for a returns slip and a full refund as stated on their website when items are faulty they provide return slip and refund! They have tried to convince me to keep the products and 50% discount! Really frustrating as they do not understand the answer No!! Their emails are delayed and vague and despite sending evidence they keep sending emails requesting and delaying matters! I’ve notified credit card company and left it to them to get my refund ! Do not use a debit card as it is very difficult and expensive to obtain refund !

Omg what an absolute SCAM!!!! AVOID AVOID AVOID 😫😫

Shoes ordered do not fit asked for address to return not given. Then offered a voucher to same value of shoes still not supplied. They are now replying to numerous emails. £50 wasted. Do not use this website it's a scam

This is the response when asking for a refund initially offered £70 worth of their products but when I stated I wanted a full refund. Don't use this company. I apologize for any inconvenience. If you would like a full refund, please feel free. However, you will need to return the product, and you will be responsible for the return shipping costs. Furthermore, the refund will only be processed after we receive and inspect the product, which takes approximately 45 days. The return address is below: B6, 3rd Floor, Xiu Feng Gong Ye Cheng, Longgang District, Shenzhen, Guangdong Province,

Actually if I could put o I would ! This company advertises stuff that they don’t have! I ordered a shirt off of Facebook it was really cute what I got is worse mess I ever saw I would not wear it to the garbage dump! Don’t waste your money with them! They should not be allowed to sell this mess on line!

*** DO NOT USE THIS COMPANY ****The jumper I ordered looks nothing like the picture advertised. The jumper is awful quality, terrible material , awful colour. The neck is far too long, the body too short. It looks disgusting ! I'm still in the process of trying to send the item back for a refund. They have tried several times to persuade me not to send it back by offering me a replacement without returning the original item, they then offered a credit note for the full amount plus 50% , I said NO. Todays email I have requested their return label.

Unable to give zero stars which is all they deserve. The £49.99 jacket eventually arrived and it was nothing like the advertised product. Extremely poor quality and the colour not even close. I'm still in the process of trying to send it back for a refund. They have tried and tried to persuade me not to send it back by offering me a replacement without returning the original item (why they think I would want 2 rubbish items is beyond me) then offered 50% refund if I kept it and now they are saying I need to send it back to Brazil and give them the tracking details. I've stated their returns policy in my latest email and have requested their return label. Let's see what stalling attempts come next from them. Worst company I've had the misfortune to deal with. Steer well clear!!