PontyReviews of ponty.com

When a deal looks to good to be true, just remember it probably is. Bought some boxer shorts on buy 5 get 5 free. Product quality feels flimsy, and that is being kind. As for sizing, its a joke, normally a 40 inch wast so order 42 inch as they state fit is smaller than normal. Couldnt get them past my hips. Where the Trust Pilot score of 4.8 and 5667 reviews displayed on the web page is to say the least questionable!!!!

I should have checked with TrustPilot first. Like others here, I did not find out these shoes were coming from Hong Kong until I saw the tracker after a couple of weeks. I spent £53 on 2 pairs of flats which are both too tight. I requested a return form. These are the 2 responses I have had so far .... 1st REPLY: "Would you like to receive a large size?" I said "No thank you" 2nd REPLY: "Hello! It will not be necessary to return the product received. We offer a store credit of the value of your purchase 59,33 to purchase the product you want on our website. Can I send you the discount code? Thank yo" I gave quite a long response this time but I don't hold out much hope. This is their actual Returns Policy:- We have a 14-day return policy, which means you have 14 day after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at ....... If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

Bought some trainers Then read the reviews have sent 6 emails asking for a refund! No reply Googled trainers UK had no idea they were in China ! Bracing myself to lose the £38 I spent Lessons learnt! No phone number Just radio silence Fuming 😡

Not really a review but the adverts claim a much higher TrustPilot rating and 000’s of reviews So checking it first with you directly was definitely worth it.

I purchased a posture corrector, which was smaller than expected. Ponty supplied a second corrector of a larger size, except it was exactly the same size as the first. They advised they would arrange a return and refund, which did not happen. One star is half a star too much.

I recently placed an order.bit came up as incorrect 2 x small instead of 1 x large etc. I notified them 10mins later, then again the next day. I received no reply then a few days later got the reply "did i want to change 1 from a small to a medium",? Unbelievable I said no, anyway the order got delivered incorrectly now I have asked them to reply to my e mail as this is part of the "returns process"...so far Ihave heard nothing. They are not a professional company on any level .. KEEP AWAY

They can start by supplying a product that works.

Ordered a chest brace for my son who suffers lordosis of the spine/pain... Paid £37....but was absolutely useless and quality wise I wouldn't have paid £3.70! No invoice....returns advice.I emailed the company...and said I wanted to return the item.They initially offered "a bigger size"...even although this WAS their biggest size and measurements provided were inaccurate! I emailed back afterwards several times but they have completely ghosted me...so I am stuck with a £37 loss and a useless piece of rubbish. BEWARE....this is also a Chinese company...item was shipped from China....although they make out to be European based!. Utterly disgraceful daylight robbery!!!!!