Great product. Bought the Dweller max and had an issue that was completely my fault but the company went out of they're way to make my issue resolved. Will buy more products from this company.
Response from PomolyOct 9, 2023
Thank you for your support. We have always provided customers with high-quality products and friendly customer support.
GH
Garry H.
Decent gear BUT
Decent gear, but no more than that. There’s better, cheaper stuff out there, and I have a good selection of camping gear.
Response from PomolyOct 9, 2023
Thank you for your support. Your opinion is the driving force for us to move forward. We will continue to work hard to make products that satisfy you.
MP
Mark P.
Hot Tent. I purchased the Pomoly Octa tent about…
I purchased the Pomoly Octa tent about a year ago and have slept in it 30+ nights. It has had zero issues and is holding up well. I also purchased the inner tent. Great product and great customer service!
Response from PomolyOct 9, 2023
Thank you for your support. We have always provided customers with high-quality products and friendly customer support.
DZ
Doug Z.
We Love It!!,
I bought my stove with the plan to install it in an RV. That took awhile. In the meantime, I decided to mount it in a fireplace (or just in front of) in our home…we love it! Sure, we have to feed it more often, but it’s totally worth it. Nice heat, but most of all, the ambiance of the light through the door.
Response from PomolyOct 9, 2023
Thank you very much for your support. Customer praise is our motivation. We have always provided customers with high-quality products and friendly customer support.
ML
Martin L.
I ordered 2 x Samsung A53...scammers
I ordered 2 x Samsung A53. They use friends and family Paypal payment which prevents you from claiming your money back.
Their customer support email address does not exit.
I will ensure l make a public video onthis company...they are scammers
Response from PomolyOct 24, 2023
Sorry to hear about your experience. I'm so sorry for what you're going through.
But I need to state here that we are an outdoor camping supplies company and we have never sold Samsung mobile phones.
AP
Adam P.
Does what it's designed to do!!
So I am surprised to see so many negative reviews on here a out the stove. I've used mine tonnes of times and had no issues so I'll only talk about my experience. I have a pomoly T3 stove, titanium flue (solid), Yarn plus and a Stovehut 70. The stove is great, yes it gets hot underneath, but I assumed that was normal? I just protect the floor beneath it. It's holding it's integrity really well, had it a few years almost. The yarn plus is great, I wish it had better zips, in fairness they aren't broken but they look very weak and I'm not convinced they'll last (I may be wrong). The Stovehut 70 is such a cool tent, I haven't tried it in the rain yet which I know can be an issue! I'd say you're buying products that are 7/10 for quality at prices that are about as low as it goes. You can easily pay triple the prices for similar gear, expect good stuff, not amazing stuff and you won't be disappointed. It does what it's designed to do in my opinion!
Response from PomolyOct 12, 2023
Thank you very much for your support. Customer praise is our motivation. We have always provided customers with high-quality products and friendly customer support.In the future, we will continue to work hard to let more customers enjoy camping life.
MS
Maggie S.
Pomoly products
I’ve bought multiple products and have found them to be quality, well made products. I own the hex plus tent and inner, the lightweight hussar tent, the t brick max stove and then bought the solid titanium stove pipe. I had previously bought a thous winds? titanium stove from Ali express and although good, not the quality I got from pomoly. I have not found issues like those here previously, go to scotslasswildcamp to see videos of the hex plus tent.
Response from PomolyOct 12, 2023
Thank you very much for your support. Customer praise is our motivation. We have always provided customers with high-quality products and friendly customer support.In the future, we will continue to work hard to let more customers enjoy camping life.
TR
Tony R.
WARNING ABOUT POMOLY HOT TENT STOVES.
WARNING ABOUT POMOLY HOT TENT STOVES.
TAKE EXTREAM CARE BUYING FROM THIS COMPANY AS TWO OF THE NEWEST ON SALE TITANIUM STOVES CAN CAUSE GROUND SURFACE FIRES/GROUND SHEET FIRE/FUMES DUE TO THE HEIGHT ISSUE FROM THE BASE TO THE GROUND. also EVEN AFTER FIRST BURN IN FACT FOURTH BURN STILL GIVES OFF FUMES RAISING AGAIN THE ISSUE OF THE BUILD GRADE TITANIUM. CHINEESE THE Dweller Max Wood Stove | Outdoor Fireplace for Hot Tent Camping | POMOLY 2022 New Arrival IS THE MAIN CONCERN AND AT JUST ON 500 USD HAS SAFETY ISSUES. POMOLY PROMOTE THIS AND OTHER STOVES VIA THERE FACEBOOK CAMPING SITE, HOWEVER THEY SENSOR ALL COMMENTS ENTERED SO ALL POINTS OF CONCERN ARE REMOVED AS THE ADMINS OF THE SITE ARE POMOLY MANAGEMENT.
SEPTEMBER 2022 THE DATE OF THIS ENTRY AND THE REPLY FEB 2024. THAT SUMS THINGS UP .
SINCE POMOLY HAVE TWICE SINCE CHANGED CHINESE SUPPLIERS WITH LIMITED SUCESS AND MORE IMPORTANTLY STOVE BURN TIME FUMES AND HEAT RADIATION CAUSING SURFACE AREA BURN ISSUES. FUMES , THIS IS STILL A MAJOR ISSUE DUE TO CHINESE GRADE TITANIUM BEING INFERIOR TO CORRECTLY GRADED TITANIUM, THEY BUY CHEAP AND SELL AT MARKET PRICE. OTHER ISSUES WITH THESE STOVES QUICKLY BECOME OBVIOUS AFTER PEOPLE GET PAST THE INITAL WOW FACTOR OF USING THEM FOR THE FIRST FEW TIMES. DOOR DISTORTION BEING THE MAIN ISSUE.
THIS COMPANIES FACEBOOK SITE, THIS SITE HAS ADMINISTRATORS WHO ARE POMOLY MANAGEMENT AND CO OWNERS, SOME OF THE OTHERS IN THE ADMIN ARE NOT EMPLOYEES HOWEVER ARE PAID BY POMOLY IN GOODS. SO THE SITE IS BIAS. HAVING SAID THIS THE FACEBOOK SITE DOES OFFER FOR NEW PEOPLE TO THIS TYPE OF CAMPING SOME LIMITED ADVICE. PRODUCT WISE THIS CANT BE SAID AS THIS IS A SALES PAGE AND PROMOTIONAL SITE, THE ENTRY HERE FROM POMOLY IS ABOUT 2 YEARS LATE SO I AM VERY UNSURE WHY AT SUCH A LATE STAGE THEY DECIDED TO REPLY.
FOR ANYBODY THINKING OF HOT TENT STOVE, AFTER TESTING MANY TYPES OF METAL AND TITANIUM STOVES, WOODS AND WALKER ARE MARKET LEADERS IN TERMS OF SAFETY, BUILD STRUCTURE AND QUALITY. POMOLY USING VARIOUS CHINESE COMPANIES WILL CONTINUE TO SELL INFERIOR GRADE QUALITY. HOT TENTING IS A GREAT EXPERIENCE , JUST TAKE CARE OF COMPANIES WHO SELL CHINESE GRADED ITEMS, ASK POMOLY SEE WHAT REPLY YOU GET, ASK THEM ALSO ON THEIR FACEBOOK SITE WHERE THE ITEMS ARE BUILT.
TO POMOLY AS I TEST MOUNTAINEERING PRODUCTS AS YOU VERY WELL KNOW THIS AND WHO I AM, PROVE ME WRONG, SEND ME EITHER OF THE UNITS FOR TESTING , FULL VIDEO TEST WILL BE DONE AND POSTED FOR ALL TO SEE. THATS THE CHALLANGE AND WE BOTH KNOW THAT YOU CANT EVEN TWO YEARS LATER DUE TO GRADE ISSUES RE BURN TIMES.
Response from PomolyFeb 22, 2024
Hello! I understand your concerns. Firstly, I would like to express my sincerest apologies for any inconvenience caused to you or for any dissatisfaction with our products or services. We value your feedback very much as it can help us improve and provide a better experience for all customers.
At POMOLY, we strive to provide top-notch products/services, but unfortunately we did not meet your expectations. However, I would like to assure you that your satisfaction is our top priority and we are committed to solving any problems you may encounter. I understand your frustration, but I also want to emphasize some of the advantages of our product/service. Our official website has matching fireproof floor mats. You can send photos of the burnt area to our email [email protected] . We are proud of our high-quality after-sales service.
Please note that we are always available to assist you with every step. If we can take any measures to correct the issue, or if you have any further concerns, please feel free to contact us at any time.
If you have any other questions, join our Facebook group where many camping enthusiasts share photos and stories. Meanwhile, we will not delete comments. After we resolve the issue for the customer, we will request the administrator to conduct an investigation. Administrators will evaluate these comments and hide some that they believe are worthless, easily controversial, or hateful, to maintain a good atmosphere in the group.