Toto
Tente de circle6 de très mauvaise…
Tente de circle6 de très mauvaise qualité. Couture déchiré dès le 1er montage. Au bout de 3 jours d'utilisation la tente se déchire de plus en plus au niveau du mât central. De la vraie chinoiserie. Bien évidemment, aucun remboursement possible. Ne tenez pas compte des avis sur leur site, c'est du leurre. Première et dernière expérience avec eux.
Response from PomolyFeb 19, 2024
Hello! I understand your concerns. Firstly, I would like to express my sincerest apologies for any inconvenience or dissatisfaction you may have with our products or services. We value your feedback very much as it can help us improve and provide a better experience for all customers. At POMOLY, we strive to provide top-notch products/services, but we are disappointed to hear that we have not met your expectations. However, I would like to assure you that your satisfaction is our top priority and we are committed to addressing any issues you may encounter. I understand your frustration, but I also want to emphasize some of the advantages of our product/service. You can send photos of the torn area to our email [email protected]. We take pride in high-quality after-sales service. Please be aware that we are here to provide you with every step of assistance. If there is anything we can do to correct the problem, or if you have any further concerns, please do not hesitate to contact us.


