Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.
point.me (point.me) has 119 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
point.me
Category
Airlines & Air Travel
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Search is very limited to a few programs and airlines.
Response from point.meMar 10, 2026
Hi there,
Thanks so much for providing this feedback. Our point.me Search tool supports over 150 airlines, more than 30 airline loyalty programs, and all major U.S. credit card programs that allow for airline transfers.
If you're open to it, could you clarify which airline or loyalty program you were unable to find the flight through? If you’re able to share the route, date, and program you attempted to book with, I’d be happy to take a closer look and pass along any specific feedback to our team. You can send this information to [email protected].
We’re always working to improve the quantity and quality of our results, and feedback like yours genuinely helps.
Best,
The point.me team
RD
Rohit D.
After trying several points-and-miles…
After trying several points-and-miles search tools I landed on Point.me and found it really useful for spotting airline award flights that I would’ve missed otherwise. The interface is clean and walks you through the steps clearly, which is great when you’re new to this kind of travel booking. On the flip side, some searches took longer than I expected and I wished there were more alert features for when award space opens. Overall, if you’re willing to trade a bit of speed for helpful guidance, I’d say it’s a solid tool.
CR
CHRISTOPHER R.
best deals
Find the best deals for your points
SA
Sam
Misleading & Useless!
I've been a paid member multiple times & have cancelled each time. Why? Because this site shows none existing flights. I'll type in my route, date & search. It'll show flight options. I'll pick an airline I have points with then then visit the airline's site & proceed to search for the same exact route & date. Airline then says such flight does not exist. I've even had airline's site give an error message saying they don't even fly such a route. Incase the flight is full I'll even try searching for days ahead for the same route. Same exact issue happens. This site makes up flights that do not actually pull up when visiting the supposed airline's own site.
Response from point.meMar 10, 2026
Hi Sam,
Thank you for taking the time to share this and I'm so sorry to hear about your experience.
point.me searches partner award availability across many airline programs — we certainly don’t generate or make up flights, so there are a few things that may be going here. Sometimes a flight can appear because it’s technically available through a partner program rather than the airline you’re checking directly. In those cases, the seat may only be bookable through that specific partner program and won’t show up when searching the operating airline’s own website.
In addition to this, award availability is also extremely dynamic. Seats can disappear very quickly as other travelers book them, and occasionally an airline’s system may briefly show availability that later disappears or errors out when you attempt to book.
If you’re open to it, I’d be happy to take a look at a specific example (route, date, and airline you saw) and explain exactly what may have been happening there. You can send this information to [email protected].
We’re always working to improve the accuracy of the data we surface, and feedback like yours genuinely helps.
Best,
The point.me team
MA
Mary A.
An indispensable resource
An indispensable resource for researching and booking flights with points!
MT
Michelle T.
The website is easy
The website is easy, fast and simple to use. They have a chat box if you need help. I really recommend point.me to anyone.
MS
Marina S.
very user friendly.
very user friendly.
love the information about changes (already saved me 5000 points)
AC
AC
Earned my business for life
I've been crazy impressed with the customer service of this group! The first time I tried to use them with their full service option, the girl was super honest and said they wouldn't be able to help much with my tight timeline, and then proactively refunded the money I paid! So she absolutely won my business...so the next time I had more time to plan, I booked them for the full service assistance. Dhruv went ABOVE 7 BEYOND, was insanely responsive & communicative, and made the process super easy. I will 100% continue to support this business and work with the amazing staff they have!
