point.meReviews of point.me

Waste of money. Can’t believe I fell for it. Nothing works as they say. Do not give them your money.

No real interaction. Even once I had signed up and paid for premium service I was rerouted to sign up again.

Tried this out, but quickly learned that it wasn’t pulling accurate point amounts for flights. Asked for a refund within an hour of the purchase and never received it, so I followed up. They then claimed I never submitted a request for a refund and wouldn’t provide one. Great way to ensure I’ll never use the product again

Every single flight that they said was available when I went to the page to book it didn’t exist. It was a waste of time and money.

What a pointless scheme and terrible disappointment- i had such high hopes for this, especially as someone who travels international long haul 5-6 times per year. Two really big issues for me: first, I bought the premium plan and scheduled my points consultation/ search session which they offer. Sounded great in theory- I booked it and waited over a month for the next appointment...When it rolled around, I logged on...and waited. And waited. And waited the entire 20 mins session for literally noone on their side to show up. I wrote emails to natalie, to point me. No explanation- after waiting a month for this, i sat in front of an empty zoom room like someone who's time is utterly unvalued. Second, it ended up being just a giant nothing-burger of useless suggestions- both for the trips I wanted to take....and then just trying to get literally ANY trip from Miami on points in biz classs, the best it could up with was offers from over 90 days ago. Honestly, don't waste your time and money. To their credit- they refunded me the pro-rata amount after I sent a strongly worded email of complaint (though to this day I still don't know why their points consultant ghosted me without any word). Other platforms are much better than this.

Save yourself the time and effort, non of the flights they present are actually bookable. Then try to get in touch with their support team. Good luck. This is 100% a scam. Not sure how they have any paying costumers. Going to report this to BBB for further investigation for false advertising on their end.

I wanted to see what Point.me could do before enrolling in the paid version, so I registered for the free version. The answer was: NOTHING. I couldn't search a round-trip ticket or search for more than 1 person. Since my husband and I want to go to Japan (and back!) a one-way search for one person is pointless (pun intended?). Why should I have to pay, if I don't know what the site can do for me? Will not be buying. I'll figure it out with my favorite AI site.

This is the second time I have used this service. The first time I wasted hours looking for flights to get us to our destination and shockingly there was nothing available. This time I tried to use it to get a simple round trip flight to San Diego. Every time I tried to book the flight olit gave me a response of "oops there was a glitch in the process ". When I went to use the chat option I was sent to a service that would be more then happy to resolve the issue for a fee. This is one of the worst online services I have unfortunately spent money on and I will not make the same mistake again. It's all smoke and mirrors.