point.meReviews of point.me

EASY TO BOOK

Great service and tracking

Love the entire way to maximize points

Wow! First of all, l am surprised to see the negative reviews posted on here. I have the standard annual plan. By using it for three different trips, I have got my money back and a whole lot more. It is definitely user friendly. I narrow it down to the credit card points l want to use. It tells me automatically how to make it better by transferring to a certain airline or partner airlines and displays the amount needed to book it. It even tells me how much it would cost if l went directly through the credit card portal or through the other airline itself. Maybe people got the basic plan and found it frustrating for not giving more info. I don’t know But l do know is that l love it and recommend it highly.

The deals were amazing and the process was transparent and easy to use

I’m heading to Bali with my daughter and decided to join point.me to help use my points for the trip—such a great decision! I also opted for the $400 concierge service, and it was absolutely worth it. I’m not very tech-savvy, and this booking turned out to be pretty complicated between my recent name change, the length of the trip, and wanting to avoid routing through the Middle East given everything going on. Deena from point.me was incredible—so patient and helpful throughout the entire process. She was able to book us two tickets via Singapore and Sydney for just $320 and 380,000 points. I was beyond impressed—this trip would have cost over $8,000 if we had paid cash. Thank you, Deena—you rock!

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, get extremely favorable points and have the ultimate luxury of a real and highly attentive personal service agent. Makes travel a delight again. When we ran into a snafu created by Swiss, Natalie jumped in and saved the day. Could not recommend more highly. Bravo

I needed to purchase international tickets for two trips this year: one to Japan and later, the other to Ireland. I used a service back in 2018 and knew there must be other services available now. I used ChatGPT to find the top 10 services and discovered that many of them are now self-help, where you access their database and backend and do the work yourself. Point.me was the top service for providing a human concierge. They were Best for: “Complex trips (multi-city, multiple travelers, mixed programs) or when you want to outsource the entire strategy”. When I entered the request for the Japan trip, the concierge stayed on top of the process and helped me transfer the miles to make it happen. He was more diligent than I was, and I was impressed! He would work nights and the weekends, and if I did not notice that I was supposed to do something, he would call me. He was looking after my best interests, and you can’t ask for much more than that! Yesterday, I submitted a request for a trip to Ireland. Within three hours, I heard from the Concierge Coordinator, 1.5 hours later, from the Concierge who confirmed my information. Two hours later, he emailed me a draft schedule, and within three hours, the trip was booked. When I checked American Airlines, a one-way business-class ticket started at 240,000 miles. Sam found a JetBlue flight for 115,000 miles! I highly recommend this service!