PluxyFinally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your SkinWith its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Carla L.
It all sounds good! But, the machine is loud and hurts when the hair is pulled out by its roots...
Response from PluxyApr 8, 2026
Hi Carla, Thank you for your feedback, and we’re sorry to hear about your experience. For further assistance, please contact our support team at [email protected] and we’ll be happy to help address your concerns.
Brenda C.
Easy to email & recieve a response! As I lost cord n needed another cord for charging
Response from PluxyApr 3, 2026
Hi Brenda, Thank you so much for your kind feedback—we truly appreciate it! 😊 We’re really glad to hear that you found it easy to reach us and receive a response. It’s always our goal to make support as smooth and helpful as possible. We’re also happy we could assist you in getting a replacement charging cord when you needed one! If there’s ever anything else we can help with, please don’t hesitate to reach out. Best regards,
Ginny Binder M.
Pluxy doesn't do what it's supposed to do. It doesn't pluck the hairs, it just breaks them off at the surface. So, you still have a fuzzy face, just shorter fuzz instead. The only place where it felt like it may have plucked some hairs is in the sideburn area where there are more and longer hairs. It didn't remove any mustache or chin hairs that are thicker. I had to do it with a tweezer afterwards.
Response from PluxyApr 1, 2026
Hi Ginny, Thank you for taking the time to share your feedback—we’re truly sorry to hear that the device didn’t meet your expectations. We understand how frustrating it must be to experience hair breaking instead of being fully removed, especially in areas with thicker or coarser hair. While results can vary depending on hair type and usage technique, your experience is not what we aim to deliver. We’d really appreciate the chance to assist you further and find the best possible solution. Please feel free to contact our support team at [email protected], and we’ll be more than happy to look into this for you. Thank you again for your feedback, and we hope to make this right. Warm regards, Pluxy Team
Sherry
This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's not typical, look up reviews. yes it is.
Response from PluxyMar 24, 2026
Hi Sherry, We’re really sorry to hear about your experience — that’s definitely not what we want for our customers. What you’re describing doesn’t sound typical, and we’d really like the chance to make this right for you. Sometimes results can vary depending on how the device is used, but it should never feel painful or cause discomfort like you described. Please reach out to our support team at [email protected] so we can look into this further and help resolve the issue for you as quickly as possible. We appreciate your feedback and the opportunity to improve your experience.✨
Kate B.
Very informative website, and quick confirmation email after my order.
Response from PluxyMar 24, 2026
Hi Kate, Thank you so much for your kind words! We’re really glad to hear you found our website informative and that your order confirmation came through quickly — that’s exactly the experience we aim to provide. We truly appreciate your support and hope you love your purchase! If you ever need anything, our Pluxy support team is always here to help.✨
Leona firewolf M.
Great nice people Great support
Response from PluxyMar 24, 2026
Hi Leona, Thank you so much for your kind words! We’re really happy to hear you had a great experience with our team and support — it truly means a lot to us. We always strive to provide the best service possible. If you ever need anything, don’t hesitate to reach out — we’re always here to help!🌟
Miss Leanne G.
I am very pleased how quick and easy customer service was, they are understanding and help out with any situation needed
Response from PluxyMar 21, 2026
Hi Miss Leanne, Thank you so much for your kind words! We're really glad to hear that you found our customer service quick, easy, and helpful. We truly appreciate your support and are always here whenever you need us! 😊
Joan S.
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchange rate ( I’m in Australia) seems to make the cost nowhere near the original promise. Added to the many poor reviews, that stops me from giving it a try.
Response from PluxyMar 19, 2026
Hi Joan, Thank you for your honest feedback—we completely understand your concerns regarding pricing and exchange rates. We’re continuously working to make our checkout process clearer and more transparent for our international customers. We’re also sorry to hear that reviews have made you hesitant, and we truly appreciate you considering Pluxy. If you have any further questions or specific concerns, we’d love to assist you directly. Please feel free to reach out to our support team at [email protected], and we’ll be more than happy to provide a clear breakdown and help in any way we can.
