PluxyReviews of pluxy.co

3.4776 reviews
Salons & Clinics

Pluxy

About Pluxy

Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your SkinWith its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.

Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: pluxy.co
Website: pluxy.co
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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L S.

Feb 12, 2026

Didnt work and item broken and melted after 3 uses…

I bought this device and was struggling to get it to work. I tried using it about 3 times and it didnt do anything so i put it back in the box. I recently tried to get it back out to give it another go but the battery was dead. I plugged the device in to charge and despite being plugged in over night for about 10 hours, the charge light remained red and the device was hot! After unplugging, the charging light wouldnt go out. After a few hours, the light would go out but the battery was dead. I contacted customer service and because it was past the 1 years, the solution offered was to send me a new device that i would have to pay $50 for. I paid $85 CAD originally for a dud device that I used 3 whole times and didnt get any kind of results. Since my device was not going to be covered by warranty and it wasnt working, I decoded to open it up to see what was going on inside. After removing the little screws and the whole white plastic housing, i could see the inside component in which the battery was housed, was melted. It is just plastic inside and right below where that indicator light qas the area that was sunken on from overheating and melting. It's a wonder this didnt catch on fire and burn my house down. I did reach out to customer service again to let them know but i srill was basically told it was out of warranty and I could get a replacement for $50 I refused the offer as I am not willing to spend 1 more cent on a device that poses a fire hazard. It was a complete waste of money. I do not recommend and suggest those who have this device ro exercise caution and don't leave it charging unattended.

Response from PluxyMar 3, 2026

Hi there, Thank you for sharing your experience, and we’re very sorry to hear about the issues you encountered. Your safety and satisfaction are extremely important to us. We take reports of overheating and malfunction very seriously. What you described is not typical for our devices, and we apologize for the frustration and concern this caused. Please stop using the device immediately and contact our team at [email protected]. We appreciate your feedback and will continue working to improve the safety and reliability of our products.

About Pluxy

Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: pluxy.co
Website: pluxy.co
Category: Salons & Clinics
Listed on Five Star Index: 2026

Pluxy reviews

776 approved reviews, newest moderated first

Roz
Feb 18, 2026
I LOVE IT
This product and the extra tools purchased are AMAZING! It was an answered prayer! I was at my wits end with plucking, shaving, ingrown hairs, and dark patches. My next step was to head to a dermatologist and stepped into Pluxy. Best beauty tool for hair removal for me EVER!!
Response from PluxyMar 3, 2026
Hello! Thank you so much for sharing your experience! 💛 We’re overjoyed to hear that Pluxy has made such a difference for you. It’s wonderful to know our tools helped save you time and frustration while delivering the results you were hoping for. Your feedback truly makes our day, and we’re so happy you found your new favorite beauty tool! ✨
Cynthia P.
Feb 14, 2026
I emailed with a question before…
I emailed with a question before ordering and was ASTOUNDED at the wonderfully helpful reply. I placed my order and have received 2 helpful emails. Cannot wait to get it in the mail!
Response from PluxyMar 3, 2026
Hi there, Thank you so much for your kind words! 💛 We’re thrilled to hear that our team was able to help and that you’re excited for your order. We can’t wait for you to receive it and hope you love it! If you have any questions along the way, we’re always here to help.
L S.
Feb 12, 2026
Didnt work and item broken and melted after 3 uses…
I bought this device and was struggling to get it to work. I tried using it about 3 times and it didnt do anything so i put it back in the box. I recently tried to get it back out to give it another go but the battery was dead. I plugged the device in to charge and despite being plugged in over night for about 10 hours, the charge light remained red and the device was hot! After unplugging, the charging light wouldnt go out. After a few hours, the light would go out but the battery was dead. I contacted customer service and because it was past the 1 years, the solution offered was to send me a new device that i would have to pay $50 for. I paid $85 CAD originally for a dud device that I used 3 whole times and didnt get any kind of results. Since my device was not going to be covered by warranty and it wasnt working, I decoded to open it up to see what was going on inside. After removing the little screws and the whole white plastic housing, i could see the inside component in which the battery was housed, was melted. It is just plastic inside and right below where that indicator light qas the area that was sunken on from overheating and melting. It's a wonder this didnt catch on fire and burn my house down. I did reach out to customer service again to let them know but i srill was basically told it was out of warranty and I could get a replacement for $50 I refused the offer as I am not willing to spend 1 more cent on a device that poses a fire hazard. It was a complete waste of money. I do not recommend and suggest those who have this device ro exercise caution and don't leave it charging unattended.
Response from PluxyMar 3, 2026
Hi there, Thank you for sharing your experience, and we’re very sorry to hear about the issues you encountered. Your safety and satisfaction are extremely important to us. We take reports of overheating and malfunction very seriously. What you described is not typical for our devices, and we apologize for the frustration and concern this caused. Please stop using the device immediately and contact our team at [email protected]. We appreciate your feedback and will continue working to improve the safety and reliability of our products.
Kissy Michele M.
Feb 11, 2026
Its easy to break.
Its easy to break.
Response from PluxyMar 3, 2026
Hello there! Thank you for your feedback. We’re sorry to hear that your experience has been less than ideal. Your concern about durability is important to us, and we want to make sure your device is working properly. If your item has any issues, please reach out to us at [email protected] so our team can assist you with troubleshooting, tips, or a replacement if needed. We’re here to help!
Wanda W.
Feb 9, 2026
first time use so I have a learning…
first time use so I have a learning curve. It did ok for use.
Response from PluxyMar 3, 2026
Hello there! Thank you for sharing your experience! We completely understand that there can be a learning curve with first-time use. We’re glad to hear it worked well overall, and we hope it continues to get easier and more effective with each use. If you have any questions or would like tips and tricks for getting the best results, please don’t hesitate to reach out to us at [email protected] — our team is always happy to help!
Felecia-Gaye W.
Feb 8, 2026
It not that I dislike anything I…
It not that I dislike anything I haven't received it yet
Response from PluxyMar 3, 2026
Hi there, Thank you for your feedback! We’re sorry to hear that you haven’t received your order yet. We’d be happy to look into this for you right away. Could you please reply with your order number so we can check the status and provide you with an update? We appreciate your patience and look forward to resolving this for you as quickly as possible.
Katrina C.
Feb 5, 2026
I love my body Pluxy and the Pluxy team…
I love my body Pluxy and the Pluxy team are so kind!
Response from PluxyMar 3, 2026
Hi there, Thank you so much for your kind words! We’re absolutely thrilled to hear that you love your Pluxy and had a great experience with our team. Your support truly means the world to us. If you ever need anything at all, we’re always here to help. Thank you for being part of the Pluxy family! ✨
Patty T.
Feb 2, 2026
I’m contacting Pluxy for the umteenth…time between January and February with no responses at all. I cannot even give this Pluxy Epil 3.0 a 1 star review. No help whatsoever!
I’m contacting Pluxy for the umteenth time. I have called 1-702-784-9133 and the call cannot be answered. I’ve also been forwarded to unknown affiliates (Affi

PluxyReviews of pluxy.co

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PluxyReviews of pluxy.co

Pluxy reviews

I LOVE IT

I emailed with a question before…

Didnt work and item broken and melted after 3 uses…

Its easy to break.

first time use so I have a learning…

It not that I dislike anything I…

I love my body Pluxy and the Pluxy team…

I’m contacting Pluxy for the umteenth…time between January and February with no responses at all. I cannot even give this Pluxy Epil 3.0 a 1 star review. No help whatsoever!

About Pluxy

About these reviews

More in Salons & Clinics

Asterom Canes

simplebodyproducts.com

Ayla

Lairlux.com

Pluxy reviews

I LOVE IT

I emailed with a question before…

Didnt work and item broken and melted after 3 uses…

Its easy to break.

first time use so I have a learning…

It not that I dislike anything I…

I love my body Pluxy and the Pluxy team…

I’m contacting Pluxy for the umteenth…time between January and February with no responses at all. I cannot even give this Pluxy Epil 3.0 a 1 star review. No help whatsoever!