PluxyReviews of pluxy.co

Response from PluxyApr 24, 2026

Hi Lulu, Thank you for your kind words! We're so happy to hear that you’re enjoying the product and had a great experience with our customer service. Providing timely and helpful support is very important to us, so it’s wonderful to know we met your expectations. If you ever need any assistance, please don’t hesitate to reach out—we’re always here to help! Warm regards, Pluxy Team

Response from PluxyApr 24, 2026

Hi there! Thank you for your feedback! We're so glad to hear that you liked the device and found the ordering process easy, with prompt delivery—that’s exactly the experience we aim to provide. We also appreciate you pointing out the issue with the small print on the instructions. Your feedback is valuable, and we’ll be sure to share it with our team as we continue improving our product and packaging. If you’d like, we can provide a digital copy of the instructions in a larger, easier-to-read format—just send us an email at [email protected], and we’ll be happy to assist!

Response from PluxyApr 21, 2026

Hi Laura, We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of experience we want for our customers, especially when it comes to both product comfort and the returns process. We’d like to make this right for you as quickly as possible. Please reach out to us directly at [email protected] , and our team will personally assist you with your return and refund. If you’ve already tried to initiate a return, kindly include any details you have so we can locate your request and resolve this without further delay. We’re here to help and will ensure you get the support you need. Best regards, Pluxy Support Team

Response from PluxyApr 18, 2026

Hi Kathy , We’re really sorry to hear about your experience—that’s definitely not what we want for our customers. Please reach out to our support team at our support email at [email protected], so we can assist you further and make this right.

Response from PluxyApr 15, 2026

Hi Michelle, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We’re glad to hear that our team was able to assist you quickly and make the process smooth—providing timely support is something we always strive for. Your feedback means a lot to us and motivates us to keep delivering the best service possible. We’re excited for you to receive your order and hope you love it! If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out. Thanks again for your support! 😊

Response from PluxyApr 14, 2026

Hi there! Thank you so much for your kind words! We’re really excited for you to try the product as well 😊 We completely understand how frustrating dealing with chin hair can be, and you’re definitely not alone in that experience. We truly hope this brings you the results you’ve been looking for and makes your routine a whole lot easier—maybe even retire those tweezers from your purse! If you ever have any questions or need tips along the way, feel free to email us at [email protected]. We’re here to help every step of the way. Wishing you the best results! ✨

Response from PluxyApr 10, 2026

Hi Jeanette, Thank you for your message, and we’re really sorry to hear that you haven’t received your order yet. We’d be happy to look into this for you right away. Could you please send us an email at [email protected] with your order number and any additional details? This will help us check the status of your shipment and provide you with an update as soon as possible. We appreciate your patience and look forward to resolving this for you quickly. Best regards, Pluxy Support Team

Response from PluxyApr 8, 2026

Hi Barb, Thank you so much for your wonderful feedback! We’re really glad to hear your order arrived quickly and that you’re enjoying the smooth results from your Epil Pro 3.0. We hope you love the attachments just as much once you try them! If you have any questions or need tips on how to use them, feel free to reach out—we’re always happy to help.