Sam
Beware returns policy
Beware returns policy! I purchased this product because it looked more effective for the stray facial hairs and I kept seeing the adverts on Instagram but it was no smaller or efficient than standard body epilators so I asked to return it .. I was told I had to return it to the US at my own expense to get a full refund and that was over a month ago and have heard nothing since .. these situations leave you powerless .. another reminder why it’s better to go via Amazon .. Update.. after spending £18 to return it to Texas and over a month later I can confirm I was refunded same day as I chased for progress.
Response from PluxyJun 11, 2024
Hi Sam. We sincerely apologize for this experience. We regret any inconvenience this may have caused you. Your feedback is invaluable to us, and we are committed to addressing your concerns. To rectify the situation, please contact us via email at [email protected]. We are determined to find the best possible solution to address your concern.




