Nicole B.
I LOVED it
I LOVED it. it makes me very happy. It was the best purchase to help my self esteem improve. If I could give it 10 stars I would, very happy with the results. My skin is smooth and all the hair is gone.

Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your SkinWith its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing776 approved reviews, newest moderated first
Nicole B.
I LOVED it. it makes me very happy. It was the best purchase to help my self esteem improve. If I could give it 10 stars I would, very happy with the results. My skin is smooth and all the hair is gone.
Ruth M.
Hated this item. Tried it, found it painful, noisy and quite terrifying to use so parcelled it up and sent it back within 24 hours. Big mistake. Apparently you are supposed to contact Pluxy and get their permission and instructions on how to return and ask for a refund. I’ve produced proof of posting but they won’t budge so now they have my money and returned gadget. Stalemate. PS 24 hours after posting this review Pluxy has been in touch to tell me they will be refunding my money.
Response from PluxyAug 20, 2024
Hi Ruth, we're very sorry to hear about your recent experience. We understand how frustrating this must be, and I want you to know that we're here to help. One of our dedicated agents is already looking into your concern, and we'll provide you with an update as soon as possible. We genuinely appreciate your patience and understanding as we work to resolve this for you.
Alison W.
Firstly, I would like to say that the customer service was good and the options for refund were available. However, the Pluxy is not exactly as the positive write ups unfortunately. It is aggressive, loud and nips your skin. The customer service did send me a video to watch on how to use it, which I did watch (in the hope it would work better) but it didn´t make any difference. In addition to this it didn´t remove any of the short hairs. I believe it is only good with a "forest" on your face and doesn´t work with short re-growth. I subsequently went and bought the Braun mini hair remover and it is perfect and cheaper. I am sorry that I have to write this review as I was really hoping for a success story after all the positive write ups. It took Pluxy only 3 hours to do a partical refund - 10/10 for their customer service
Debbie B.
Customer Service! I purchased this product on August 3rd and still have NOT received my product or tracking #. I have reached out to them regarding this and they emailed me right back assuring me that they wete on it. Its August 14th and I still have NOT received my tracking number or product. I've tried emailing them again twice and my emails won't go through now.
Response from PluxyAug 21, 2024
Hi Debbie, we're very sorry to hear about your recent experience with Pluxy. While we strive for exceptional service, sometimes things like shipping and handling can go wrong, which are beyond our control. Your order has been fully refunded as requested. If you need any further assistance, please feel free to reach out. We’re here to help. Thank you for your understanding and for allowing us the chance to make things right.
Jo M.
I definitely rate this. It does take a good bit of practice to get it right, bit it's worth the effort. You do have to be careful, it can "nip" the skin. I use it while watching TV with a mirror. It took me an hour over two evenings to remove chin, upper lip and neck. Can't comment on regrowth as it's my first use, but my chin hasn't been so smooth for 20 years!
Dorothy J.
It does pull out hair fine ones but long ones still there ,but it also sucked in my skin and left some cuts bit afraid to use it now to be onset
Carol P.
Love it. When start you will feel the hairs being pulled. Do a little bit at a time and eventually it is so easy feels amazing.
Consumer
I used this product as the instructions advise but have been left with a very sore open wound on my face. It has actually removed a layer of skin. The wound keeps bleeding, is very painful not to mention unsightly. The hair still seems to be there though. UPDATE 8/8/24 I have contacted them direct via email. I got a very polite and apologetic reply with return instructions.However, I have sent two follow up emails and had no response as yet. I will give them a few more days to respond. I’m not hopeful looking at some of the other reviews.
Response from PluxyAug 7, 2024
Hi there! We're very sorry to hear about your experience with the Pluxy Epil Pro 3.0. We want to assure you that our products are built for safe usage and we have never encountered an issue like this before. Your feedback is extremely important to us, and we are fully committed to resolving your concern. Please contact us at [email protected] so we can assist you further. Thank you for bringing this to our attention. We look forward to hearing from you.