PluxyReviews of pluxy.co

Response from PluxyJul 16, 2025

Hi Kimberly, Thank you for sharing your experience with us! We're so sorry to hear that your initial email didn’t receive a response — that’s certainly not the experience we want for our customers, and we truly appreciate you bringing it to our attention. Your satisfaction means a lot to us, and we're always here to make things right whenever something goes off track. If you ever need further support or have any questions, please don’t hesitate to reach out. We're here for you!

Response from PluxyJul 14, 2025

Hi Abby, Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with your device. We completely understand how frustrating this must be. We want to make this right for you and are fully committed to resolving your concern. We kindly ask you to send us an email at [email protected] with your order number. Our dedicated team will make sure to look into this promptly and provide the support you deserve. We appreciate your patience and the opportunity to assist you further.

Response from PluxyJul 11, 2025

Hi Robin, Thank you so much for sharing your experience! We're truly sorry to hear that things didn’t start off smoothly, but we’re so glad we were able to turn it around for you. We really appreciate your patience and the opportunity to make it right. It makes us so happy to hear that you're now loving your Pluxy! If you ever need anything else or have questions down the road, we're always here to help.

Response from PluxyJul 10, 2025

Hi Frances, We're so sorry for the inconvenience and frustration this has caused you. It looks like we’ve been having some trouble delivering our response to your email. When you have a moment, could you kindly send us another message at [email protected]? Also, if you have an alternative email address, please feel free to share it with us — this will help ensure we can get back to you promptly without further issues. Thank you for your patience, and rest assured, we’re here and ready to assist you every step of the way until everything is fully resolved.

Response from PluxyJul 10, 2025

Hi Suzanne, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that our customer service was quick to assist you. If you ever need anything else, we’re just a message away!

Response from PluxyJul 6, 2025

Hi DeeDee, Thank you so much for sharing your experience with us—we truly appreciate your thoughtful feedback! We’re so glad to hear that Pluxy has been helpful for your mustache and chin area, and that you're seeing quick results. We completely understand that there's some discomfort at first (as you said, it is pulling hair from the root), but it’s great to hear that it’s bearable and saving you trips to the salon! As for eyebrow shaping, that’s a valuable insight. We’d love to help with that! If you have a moment, please send us an email at [email protected]. We’d be more than happy to share some tips and tricks that will help improve your overall experience. Thank you again for your honest and thoughtful review. Your input means the world to us, and it helps us continue improving for customers like you.

Response from PluxyJul 5, 2025

Hi Silvana, Thank you so much for your kind words! We're sorry to hear you had mechanical issues with your Pluxy, but we're very glad we could resolve it quickly for you. Your appreciation truly means a lot to us. If you ever need anything else, we're always here to help!

Response from PluxyJul 3, 2025

Hi Barb, Thank you for sharing your experience with us. We’re truly sorry to hear that the Pluxy didn’t meet your expectations. Everyone’s skin sensitivity and pain tolerance vary, and we completely understand that the experience can differ from person to person. We'd love to help you improve your comfort and results, as many customers find it gets easier and more effective over time. Please don’t hesitate to reach out to us at [email protected]. Our team is here and would love the chance to assist you further and find the best solution for you.