Renee L.
Unhappy with fit of dress
I was happy with the pictures of the dress as compared to what I got. Exact look alike. What did concern me was the fact that I fit into their measurement system exactly and when my dress arrived it was extremely large. I had to have an inch taken in on both sides. According to their measurements I was to be a 16 to 16W. I went with the 16 and as I have stated then had to pay to have my dress altered. In fairness I did not let PS know because there would not have been time to return it and have it back before the wedding.
Response from PSBridal.comSep 2, 2011
Hello Renee, We would first like to thank you for your order with us. The dress should have looked exactly like the photo because we only sell authentic designger dresses so the photo is actually of the dress you ordered. As far as fit you will need some alterations for a custom fit. It is very rare a bride will put on a wedding dress and it will fit perfectly right out of the box. Sometimes you will have to order a size up to fit either the bust or waist and then take in a bit where it is too large. All of the bridal manufactures know this and make their dresses alterable. I hope you were able to get this done without a problem and if there is anything else we can do for you please don't hesitate to contact us. Thank you, Chris@psbridal



