Erika M.
Keep your eyes open!
The only reason I am writing a review is because I saw someone else complaining about the automatic enrollment on their membership when you schedule an appointment. I saw the company reply to this person and it was an eye-rolling-moment because it is definitely not “clearly laid out” in the scheduling/payment process. I just realized this money is been taken off my account for the last three months. The service is also mediocre at most. The doctor seemed to have an incredible rush to get me out of the call. My call lasted less than 7 minutes BECAUSE I was asking several questions. He was done probably 4 minutes before that.
Response from PlushCare Virtual Healthcare: online doctorAug 19, 2024
Hi Erika! Thanks for reaching out. We’re sorry you had a less than stellar experience with us. The fee is for PlushCare's membership program. The membership’s terms and conditions were outlined during the time of your booking. Once you confirmed your appointment, you also agreed to the terms and conditions. We are happy to look into your case further, feel free to reach out directly via [email protected].



