Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
plushcare.com
Website
plushcare.com
Category
Hospital & Emergency
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
PlushCare Virtual Healthcare: online doctor reviews
2,718 approved reviews, newest moderated first
BA
Barbara
PlushCare to the rescue!
Last month when I could not get an appointment to see my regular doctor for days, I tried PlushCare. The experience couldn't have been better. From selecting my appointment time to the caring and knowledgeable doctor that I spoke with, I was impressed. I was able to gain piece of mind and be on the road to recovery much sooner with a PlushCare visit.
The next day I couldn't wait to share my experience with friends and family.
Thank you PlushCare!
CH
Christine
Absolutely wonderful
I received more information, and fantastic tips, from the Plushcare doctor than I EVER have from any regular PCP I've had for my seasonal sinus infections. He was not hurried or seemingly distracted as my doctor always is. I didn't have to go into a germ filled office with my healthy children in tow. Great experience all around.
TR
Tracey
Fast and covenient,
My Plushcare visit was awesome. No wait time, friendly doctor, and my prescription was sent directly to my pharmacy. It was very easy to use the Plushcare system. I had my appointment in my pajamas at home. you cant beat that!
SC
Scott
Great fast service
East to use, fast service, no drive to the clinic, no wait.
MI
Michi
I LOVE this service
This is the most convenient and cost efficient service around. I loved my doctor, he was very thorough with his education and I felt very comfortable. It was just what I needed, I would recommend this to all!
AN
Anonymous
When i really needed it, was able to get a prescription on weekend.
Wonderful service. I knew exactly what i had (I'd had it before). Dr was understanding, and it was waay quicker than going to urgent care clinic 45 miles away.
MA
Maelene
The follow up free appointment they told me to see an actual dr.
The follow up appointment they told me to see a doctor in person. When I called back they said that I already had my follow up and they'd call me back and didn't call me back.
Response from PlushCare Virtual Healthcare: online doctorOct 27, 2016
Hi Maelene,
I hope you're doing well today. My name is Holly Clarke and I currently run the Patient Success Team at PlushCare. I'm extremely disappointed that we failed to WOW you. Clinical outcomes and WOW'ing patients with amazing service are our highest priorities - that's why we created PlushCare; to deliver health and happiness.
I tried giving you a call to see if I could talk to you in-person, however, I want to followup with your feedback here and see if there is anything more I can do for you. I'm sorry that you had a poor experience with our team's lack of followup. We are working to answer every call from our patients, and have any patient cases be responded to within 30-minutes. I’m adding a free visit to your PlushCare account in hopes that you will take me up on the opportunity to use PlushCare in the future, and we can make you a believer in our cause. Thank you, Maelene, for your consideration.
If you have any questions, concerns, or further feedback, please email me at [email protected].
I hope you have a great day!
Best,
Holly
SH
Shani
Excellent
I was abroad and holiday and PlushCare literally saved my life and my holiday :)