Patient
I was disappointed by Dr Christina…
I was disappointed by Dr Christina Garcia brief chat. It lasted maybe forty seconds.... She called late for my Three PM visit and her follow up inquiry was three day later. Apparently she has weekends off and was not available for a quick question regarding pain relief. I asked if I could take ibuprofen for pain but she got back to me three days later as mentioned and I thought this was unkind. Tylenol would have been an appropriate answer instead of ibuprofen which caused inflammation. She is a poor Doctor in my opinion and I would not and will not use your service again. I certainly did not get my money’s worth and her “bedside” manners are uncaring and I am not a fan of hers st all. Thanks but no thanks on Posh Care and Dr Garcia.
Response from PlushCare Virtual Healthcare: online doctorMay 9, 2019
Hello, Thank you for providing your review. I'm disappointed to hear about your late start time. Thank you very much for your patience with us as we were ensuring a prior patient received sufficient care. We do our best to start all appointments promptly, but sometimes special circumstances throw schedules off slightly. Our physicians work extremely hard to provide quality care and do need a few days off to themselves within the week- we hope you understand in the small delay in answering your questions! I want to go ahead and follow up on this matter, as our policy is 100% patient satisfaction. Again we sincerely apologize you were not WOW'ed with your appointment experience. Looking forward to speaking with you!