PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

The five stars is specifically for Dr.Salzberg. She was helpful, bright, and so kind. I highly recommend Dr.Salzberg.

I joined my appointment and waited almost an hour and no doctor showed up. I called the number on their site and after about 6 minutes someone picked up. They informed me the doctor that was supposed to see me had a power outage, but no one got in touch with me about this. Canceled my membership right away and won't be using again.

Very easy and convenient .

I saw that this had great reviews and figured that I would give it a go. Unfortunately I did not have a pleasent experience. I waited for over half an hour for my doctor to show up to the appointment and he never did. I called the phone number on the website as it told me to, and no one ever answered. I had to leave a voicemail. Overall I am very dissatisfied with this service and will not be using it again. Am going to be trying out a different site, ZocDoc, which doesn't need a membership to have an appointment. Hoping to have more luck there. I have no idea why this plushcare has so many great reviews.

Please be AWARE of recurring monthly charges! I take responsibility for not reading the fine print and only realizing after their second charge for 15 dollars in 2 months. My appointment was easy and I got a prescription I needed at the time. I didn’t even ask them to make it right and they did. I’ve come back to edit and give more stars because I really am impressed at this.

I replied to a message from my doctor about private medication information and it was intercepted and replied to by someone at Plush. I replied thinking it was my doctor and the response I got was from yet another Plush representative telling me to set another appointment and pay another fee to speak with my doctor. I feel like they are breaking HIPPA laws butting in to my conversation with my doctor. Looking for a different service.

So far I’m not getting refills on my Rxs so I’ve had pay for another virtual doctor appointment. I’m going to contact my pharmacy for them to request Rx refills so I don’t need to pay for another doctor appointment. I use my HSA so it does use that money which I’d prefer to keep in my HSA for future use now that we know my Rx is working well for me.

The entire interactions I have had have been great