Regina R.
If you are on the fence about ordering…
If you are on the fence about ordering this for you little ….. JUMP OFF AMD ORDER! Well worth it! I am so excited to give this to My granddaughter! ORDER NOW!

At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
654 approved reviews, newest moderated first
Regina R.
If you are on the fence about ordering this for you little ….. JUMP OFF AMD ORDER! Well worth it! I am so excited to give this to My granddaughter! ORDER NOW!
Adam C.
A fabulous company. I made two different errors on my submission and they fixed it with no problem both times. Great product and phenomenal customer service!
Shumi P.
Incorrect age on the video. I've emailed for correction, it was disappointing and poor attentional to detail. The company should send file for approval first. The voice-over is fine but they got the birthday number wrong.
Response from PlusCup – Personalized Videos for Kids & AdultsFeb 3, 2026
Hi Shumi, Thank you for your feedback, and we’re truly sorry for the disappointment. We’d like to clarify that once we received your email, we corrected the age and sent you the updated version promptly. As soon as the issue was brought to our attention, it was fixed. Our videos are custom-made and personalized, which is why we don’t send preview files before delivery. However, we always offer corrections when something needs adjusting, and the voice-over being correct helped us resolve this quickly. We sincerely apologize for the oversight and appreciate you sharing your experience, as it helps us improve our attention to detail. PlusCup Team
Steven V.
Trekt op geen niks. Heb een verjaardagsvideo gekocht voir mijn zoon, ik heb aangegeven dat hij Oliver noemt en dat het in nederlands moet zijn. Ik krijg een video gemengd in duits en nederlands, en er wordt gelukkige verjaardag vin gezegd in plaats van gelukkige verjaardag oliver. Wat een scam is dit!
Janeth F.
So cute . Can’t wait to show my son his personalized show . Great response a fast delivery . Happy purchase and doesn’t break the bank . Something my kids will remember
Joi I.
I was a bit skeptical because I found out about this service via an ad on Instagram lol but they delivered exactly what I asked for quickly too!! Would totally use this service again!
Supra V.
Found this service through an Instagram ad at around 1030 pm (Australian Eastern Daylight Time) on 15/ Jan - the day before my son's birthday... Thought it was way too late but took a chance and got the express service. By 6 am the next morning (16 Jan - his birthday), the video was already in my inbox and exactly as advertised, correct pronunciation - no changes required. My son absolutely loved it as do all the friends and family that have seen it. Yes the video may be a little short and basic but for the price, it's an amazing idea and perfect for kids. I'll definitely be back to buy from this business and refer a few friends with kids as well. 10/10 amazing idea and team.
Pattie C.
I wrote a glowing review earlier, but asked them to change the pronunciation of our names in the video and they said they would if I sent them a video message saying the names correctly. Send video and never heard back from them. Disappointing. Once they get your money, don't expect great service.
Response from PlusCup – Personalized Videos for Kids & AdultsFeb 3, 2026
Hi Pattie, Thank you for your feedback. We’d like to clarify that we did reply and provided an edited version of the video. In addition, you requested that the name be included inside the song itself. At the time, we explained that we were unable to add names directly into the song, and we were transparent about this limitation from the beginning. Regarding pronunciation, we requested a voice recording to ensure accuracy, which you kindly sent. An updated edit was prepared and shared, but there appears to have been a communication gap afterward. We’re truly sorry for any frustration this caused. We never stop supporting customers after payment, and we always aim to be honest about what is and isn’t technically possible. PlusCup Team