Pleaser ShoesReviews of pleasershoes.com

So far so good ✔

After MANY purchases of platforms I am very happy on all of them (minus one pair where a normal size 8 was WAYyyy to small) but besides that, I am super duper happy with Pleaser Shoes purchases and the promptness on sending orders out. STAY COOL Pleasershoes.com

I read the trust pilot reviews before ordering & was nervous to order because of how many bad reviews there are but decided to take the risk & order anyway. I was very pleasantly surprised (& honestly kinda confused at the amount of people who have had bad experiences) because I had fast shipping, update emails on my package's status, they arrived in great condition, & they're SO COMFY. I'm very happy with the overall experience & I would definitely order from them again!! 10/10 ((:

The worst experience ever. I ordered a pair of shoes which they ran way too small and they weren’t true to size so I had to return them. The seller did not return my money for 20 days. They sent me an email said it would be 7 to 10 days. On the 10th day they sent me another email saying it would be five more days and it didn’t come for 10 more days! 20 days total. The person from customer service never got back to me either. On top of that I have to keep registering an email and can’t ever sign back in!

Ordered a Christmas Gift from their official website for my GF, got a good order reply confirmation, a week later a delay email saying all is well, just running slow. Another week later, they CANCEL my order!, out of stock? WTH Pleaser? How am I supposed to trust your website stock on time-sensitive orders again? DO NOT TRUST THEM, only buy in PERSON if you must.

This place is a literal waste of time . I paid $60 for a pair of pleasers . Plus an extra 20 for the shoes to arrive in 2-4 days . They sent me a order confirmation and that’s it . It’s been 3 weeks , nobody has sent shipping info or anything , they don’t answer the phone or emails . Do NOT buy from this store , you’ll regret it big time .

Their customer service is horrifying! I ordered a pair of boots and they arrived damaged - some of the lacing hooks were so bent down that I couldn't get them laced. I tried using pliers to unbend them but they wouldn't budge. So, I emailed customer support. It took 3 or 4 days to get a reply, which was just that they had to check with a manager. Then a few more days pass and no answer, so I reach out again. No answer. I reach out again a few days after that, no answer. After 12 days, I call, and speak to someone who says my case has been escalated. I finally get a reply. Completely unapologetic at their ridiculous response time, they say I need to return the shoes so they can fix them. I no longer have the shipping box, so I reply asking what I'm supposed to send them in. No reply after 3 days, so I have to call again. The person says I have to go buy my own box, which pisses me off. I express my unhappiness with the customer service and she offers me 10% off my next order. Lol!! That was so insulting! Better to have not offered me anything, 10% off is a joke for how they've treated me. Never buying from them again, totally disgusted with the company.

I ordered boots from them. I got a message notifying me the my order was delivered. Unfortunately it was not delivered. Not only was it not delivered, but I was home and signed for other packages that were delivered by UPS the same day. I contacted customer support and she wanted me to provide the address that my order was mailed to. She emails me back later confirming that it was shipped to my address and that it was delivered on October 1st so they can't file a claim. So now I am out 140 bucks for a product that they don't feel responsible for honoring. UPS is their problem. They owe me the boots I paid for or my money back. So far I have neither. I have ordered their products for years and never had even a reason to contact customer support. Now I know there is no customer support. I will never order anything from them ever again and I suggest you don't either. Disgusted, disappointed and furious. *Update I called UPS myself and explained the situation. They recommended that I tell the sender to file a claim. So I contact Pleaser again feeling good that this will be resolved. Boy was I wrong. They told me that I misunderstood and that the package was delivered to the address provided and there was nothing they could or would do. So I call back UPS, and they tell me how to file a claim. I do, I file a claim with UPS at 7:30 in the evening. By 10 am the next morning, I have my boots. So if you have a shipping issue. Just skip them, they are nothing but a waste of time in getting you your product. Contact the shipper, they care more than this company does.