Pleaser ShoesReviews of pleasershoes.com

Response from Pleaser ShoesJul 2, 2025

Hello, and thank you for reaching out. After reviewing your order, I see you initiated a return and dropped it off in Richton Park, IL. Unfortunately, it appears that USPS lost the return package. Please rest assured that, as mentioned previously, your refund is already being processed and will be issued today. Thank you for your patience.

Response from Pleaser ShoesMay 21, 2025

We appreciate your feedback and sincerely regret any frustration you’ve experienced. However, after reviewing our records, we noticed your email admission that you accidentally selected the wrong size during checkout (‘I didn’t pay attention to the confirmation’). There was no technical issue, as you can confirm that the size on the original order confirmation was what you received. While we’re unable to process free international returns (as stated in our policy), we did offer a resolution by refunding the order amount upon return—minus the non-refundable import fees, which are applied by your country’s customs, not our company. We strive for transparency and fairness, and we’d be happy to revisit this case if you’d like to clarify further. Please reach out to our support team directly so we can assist you properly.