PlayologyReviews of playologypets.com

We purchased a ball and my dog loved it but also destroyed it within a month. I read on the package to email them about your experience. I did and the customer service was top notch! Karen went above and beyond to send me a new item. I would highly recommend their company!!

We got one of the scented chew toys. Our dogs liked it at first but lost interest very quickly. I had thought due to it being scented they would enjoy it more. But they didn’t seem to care about the scent. The material wasn’t very durable as I expected. My dog chewed the sides to the point of ripping small pieces off of it.

Initially we purchased a dog toy at Cabelas that our dog tore up in one hour. I immediately contacted Playology & 'Karen' replied to my email immediately. I sent photos & she offered a choice of replacements. I chose a ball with peanut butter scent & it was sent out ASAP. Our dog loves it. The quality is outstanding! The best part is the customer service though. I was treated with such kindness & helpfulness that I will search out Playology products in the future. Other companies should learn from Playology!

Hello, My husband and I purchased playologypets dri-tech-rope for our 1 year old GSP. Within 3 hours, she chewed the rope in half and destroyed it. After paying $25 for a chew toy advertised to be good for tough chewers, this was an immense disappointment and a complete waste of money. While I realize you cannot control what every dog does or how they interact with your products, I wanted you to be aware of our unhappiness with the product. The customer service email does not work neither does the phone number. Frustrating as a customer Sincerely, Sheri & Allen Jackson Austin, Tx

Our dog is a power chewer and broke his first toy because we purchased a toy built for a different type of chewer. I contacted Karen, and she helped send a toy more appropriate for our dog's chewing style! Our dog loves his new toy, and I am so grateful that this company truly cares about their customers!

I recently had an issue with a toy I purchased, my 13 month old pup literally destroyed in a matter of no time at all... I contacted customer service, and they were More than helpful and happy to replace the toy and send out another with it as well. I reached out to KONG with a similar issue and got absolutely nowhere with them!! It was at this point I realized I Playology will be my First Choice when it comes to toys for my pets!!

Our Rottweiler who's two and a half years old absolutely destroys every toy and loses interest quite quickly. We have three playology toys now and he absolutely love them. If you put one in his mouth you can cut his nails give him a bath or do whatever you want and as long as he has that ball or bone in his mouth he's happy. It's probably the best toy we've ever had. Yes they're expensive but well worth every dime.

Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!