Chris W.
Good experience of delivery
Delivery went well
Response from PlatinumtherapylightsDec 12, 2025
love it, thanks!

Platinum Therapy Lights designs and manufactures high output red and near infrared light therapy panels for home users, athletes, and professional settings. Our BIOMAX and BIOMAX PRO product lines are engineered to deliver consistent, measurable light output across clinically relevant wavelengths, with performance verified by independent laboratory testing at LightLab International. The BIOMAX PRO line is built as a separate, more advanced platform that sits alongside the existing BIOMAX panels, not as a simple refresh. BIOMAX PRO panels retain the same physical dimensions as the original BIOMAX line, so existing stands remain compatible, but they incorporate approximately 30% more LEDs and provide about 50% greater tested light output. They use a zero gap design, where LEDs extend to the edge of each panel to reduce coverage gaps when multiple units are combined, and they feature a matte black finish for a more discrete installation in home or clinical environments. BIOMAX PRO also introduces individual control over seven LED wavelength bands and adjustable pulse output from 0 to 990 Hz. These controls are managed through an upgraded remote and a dedicated app, which support more precise, repeatable protocols for users who want to align their sessions with published research or specific goals such as skin health, recovery, or general wellness. :contentReference[oaicite:2]{index=2} Platinum Therapy Lights focuses on clear technical documentation, transparent performance data, and ongoing education around red light therapy so customers can understand how to use their panels effectively and integrate them into their daily routines.Across both lines, our aim is to provide reliable, durable devices with straightforward controls and support resources that help users choose the right model, set up their space, and track consistent use over time. BIOMAX and BIOMAX PRO panels are offered at different price and feature levels so customers can match the system to their needs,
Platinumtherapylights (platinumtherapylights.com) has 199 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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199 approved reviews, newest moderated first
Chris W.
Delivery went well
Response from PlatinumtherapylightsDec 12, 2025
love it, thanks!
Justin R.
Very good quality. Products works as described. So far so good. Time will tell if it helps me.
Response from PlatinumtherapylightsDec 12, 2025
glad you liked it
Craig I.
The Product is great but the customer service isn't.
Mariah B.
This is a powerful device! I have used one in the past and had amazing results while staying with a friend for several months. SO i am looking forward to using this device to support my healing journey. I have only had it a week, and i loved it. My brother also got one and he said he put the device close to his tooth and after a day the pain had subsided. Looking forward to updating this review.
Response from PlatinumtherapylightsDec 12, 2025
thanks for ordering!
nanny
I was unsure what I needed for an add-on to my existing panel. Customer service answered my questions and my new panel was delivered promptly. Installation was easy and I am enjoying my new setup.
Response from PlatinumtherapylightsDec 12, 2025
awesome!
Gwen W.
Platinum is the Cadillac of all red light panels! It is the only one that I am aware of that designs the light panels, scientifically. Four of my friends and family have purchased the same as mine. . . . Bio Max 900. It's the best!
Response from PlatinumtherapylightsDec 12, 2025
yep! We're the cadillacs :)
pascal L.
Lamentable d’imposer une pénalité de 20 % en cas de retour du produit sans compter le manque de pièces et des retards de livraison ( annoncés après le paiement ) sûrement un bon produit mais mauvaise entreprise. Je déconseille.
Anonymous
I would give them zero stars Very rude service Did not have a good experience. Terrible customer service, Overpriced Product, Slow Shipping. I wish i had not supported this company because after looking online I found better products full size 6ft instead of 3ft for less money. Platinum is just a renamed chinese junk product. Save your money look elsewhere!!