PlanHero® Reviews | Read Customer Reviews of planhero.com

PlanHero®Reviews of planhero.com

4.8145 reviews
Internet & Software
1187 Coast Village Road, Suite 1-775, Santa Barbara, California

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PlanHero®

About PlanHero®

You shouldn’t need to be a superhero to organize and schedule groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our modern online signups make it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required. PlanHero is the modern, ad-free alternative to SignUpGenius for nonprofits. PlanHero signups and the PlanHero dashboard feature NO confusing advertisements ever. Easily create recurring, multi-day signups and scheduling with our easy-to-use, intuitive user interface. Our Impact Plan offers a full CRM volunteer management system for customers needing background check, waiver agreement, and check-in/check-out capabilities, as well as customizable onboarding forms.

PlanHero® (planhero.com) has 145 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: planhero.com
Website: planhero.com
Category: Internet & Software
Location: Santa Barbara, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PlanHero® reviews

145 approved reviews, newest moderated first

Brenda
Nov 16, 2025
Simple and efficient organization.
This is a great platform to keep events organized.
Response from PlanHero®Apr 16, 2026
Many thanks Brenda!
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Malinda B.
Nov 13, 2025
Their customer service is excellent
Their customer service is excellent. Love their product! It is easy to use & navigate. Can't say enough about how great Plan Hero is from start to finish. Highly recommend it for your company!
Response from PlanHero®Apr 16, 2026
This review makes us so happy. Thank you for taking the time out of your busy schedule to write it!
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Eloise J.
Nov 6, 2025
PlanHero has made such a difference for…
PlanHero has made such a difference for volunteer management at our small nonprofit! Additionally, their team is always incredibly fast and helpful when I do have questions or need assistance.
Response from PlanHero®Nov 6, 2025
Thank you so much for taking the time to write us a review Eloise! We are delighted that PlanHero has made a positive difference for you in managing your volunteers.
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Israel Lives M.
Nov 3, 2025
People signing up are having a hard…
People signing up are having a hard time understanding the process and it is confusing to them. I want a refund because we will not use this platform, it does not work for our purpose and organization.
Response from PlanHero®Nov 3, 2025
No problem at all! We are reaching out to you right now. We are sorry that PlanHero did not meet your expectations. Also, we are always happy to help. All you have to do is reach out via our contact page here: https://planhero.com/contact/ We have completed hundreds if not thousands of 24-hour prayer signups successfully, so we know the application well!
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David P.
Oct 9, 2025
In general has performs very well for…
In general has performs very well for our needs.
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Bree A.
Sep 22, 2025
I am a teacher and recently began using…
I am a teacher and recently began using PlanHero this year. Julie provided outstanding support in helping our team get set up and running smoothly. She was exceptionally helpful, knowledgeable, and friendly throughout the process. Overall, it has been an excellent experience so far.
Response from PlanHero®Sep 23, 2025
Thank you for your kind words! It was a pleasure working with you and we couldn't be happier to hear that things are running smoothly.
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Aylana Z.
Sep 12, 2025
I love PlanHero for planning my annual…
I love PlanHero for planning my annual event. It makes my job so much easier, and it's great for my volunteers as well. One thing that is frusterating on the app is sometimes I swipe to the left and if I have not saved my changes I loose everthing that I've done. That can get frusterating but everything else works pretty great.
Response from PlanHero®Sep 23, 2025
Thank you for taking the time to rate us and write a review -- much appreciated! We are delighted that PlanHero has made your job easier. And thank you for your feedback! With respect to the swiping...for many of the actions taken in-app, we do auto-save for you. But there are some areas where we intentionally do not do that. As you know, you can still make edits to your Event Page/Signup AFTER you've launched it. So it's super important to us that we don't save updates until you actively "tell us" to do so by clicking the update/save buttons in those critical areas. We don't want to overwrite your previous good work until you've confirmed that you've got your new material just the way you want it! We hope that helps with understanding why that's the case.
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Brooklyn Bridge Park B.
Aug 9, 2025
You always get back to people quickly
You always get back to people quickly. Best Customer service.
Response from PlanHero®Sep 23, 2025
😊 Thank you!
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