PlanHero®Reviews of planhero.com

Response from PlanHero®May 26, 2026

We are happy that you are happy with PlanHero for posting your volunteer opportunities and for shift tracking. We've worked hard on our UI, so it is gratifying to hear that you find it intuitive and that you like the layout. We appreciate your feedback with regard to a native mobile app and will take it into consideration. Thank you for taking the time to share your thoughts and feedback with us!

Response from PlanHero®Jul 2, 2025

Thanks for taking the time to review PlanHero David. Your organization is fortunate to benefit from your decades of service. We have recently added a refinement for editing individual signups. You can learn more about it here: https://planhero.com/delete-signups-and-contact-info-from-your-signups-tab/ If you'd like to meet with us via Zoom to walk you through it, we'd be happy to. Please just let us know via our Contact Form, which you can find here: https://planhero.com/contact/

Response from PlanHero®Oct 3, 2024

Hey Jim - thanks for taking the time to review PlanHero. And importantly, thank you for your constructive criticism. When we rewrote PlanHero's code, we paid careful attention to eliminating as many steps (screens) as possible to speed the process for participants signing up. In fact, we eliminated several screens. The challenge we face is balancing the needs of users with multiple list/date/location signups with those users who only need participants to sign up for one thing (item or time spot). If after one click, we shoot the person straight to entering their contact info, we do not give them the opportunity to add additional items or time spots. Nor do we give them the opportunity to select and sign up for other dates or locations. They would have to click back to view the signup again (and again and again). And finally, we want to give them the opportunity to also easily change their selections on a single "shopping cart" screen before finalizing their signup(s). This way they don't have to click through a bunch of different screens to delete or change a signup. This is why it takes three clicks in total to get to the contact info screen. We hope that makes sense and is useful information. And again, we greatly appreciate the feedback. It keeps us on our toes and helps us constantly strive for greater simplicity.

Response from PlanHero®Jun 2, 2024

Many thanks for giving us a try and for taking the time to write a review for us FUMC! We're glad you found it simple and straight forward. In reviewing your recent event, there is an alternative way to create it. We will reach out via email to give you a better idea of what we mean. In addition, please always feel free to contact us here: https://planhero.com/contact/ We respond quickly!

Response from PlanHero®Jun 2, 2024

Thank you for your informative review Lee. We are delighted that you our customer service has met your needs! With regard to the UI tips, we have just sent you an email to better understand where you would find them useful. We are all ears! And finally, use of graphics is on our roadmap, but we are not quite there yet. In the meantime, you can upload graphics in the Description area. Your participants can click on them to view and/or download them. Thanks again for your time. 11/20/2024 -- Just a quick update here: Thanks to your input, we've added a number of "i" info hover texts to our user interface to provide quick reference info to our organizers. In addition, we have now released the ability to add a custom graphic/image to our event covers (header images) for our Pro Plans. You can find more info here: https://planhero.com/how-to-upload-a-custom-event-cover-for-your-signup/

Response from PlanHero®Feb 29, 2024

Many thanks Chris! We are adding more features and customization to earn your continued support.