Hatch
Great product and customer service!
Great product and customer service!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Hatch
Great product and customer service!
Eric T.
Niña was very helpful and was such a quick response as well.
Lara T.
Very quick, efficient and helpful when solving a problem with an app not appearing.
Kelly
Great phone for kids and even teens that don't need the distraction of a standard smart phone. I wish this phone was available sooner in life, then all of our kids would have started out with this phone.
Brandi G.
App Trouble I was able to get quick support with installing an app that would not load from the dashboard. The chat was easy to use and the support was great.
Heather C.
Genn with customer support was a huge help. She was quick, responsive, and polite. She provided clear step-by-step instructions for me, all of which helped my problems.
David M.
Quick response, super helpful and friendly, had all the answers I needed.
JOHNSON/CARA A.
Loving the service and Customer follow up