Cara R.
Quickly responded and solved my problem.
Quickly responded and solved my problem.

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cara R.
Quickly responded and solved my problem.
Jason
Thanks for the help troubleshooting
Ap
Chen was very helpful and quick to respond
Shelly R.
My daughter's phone was having multiple issues. After chatting with Mark, and sending video he determined that the phone has a hardware issue. Mark was professional and helpful, resolving what he could and honest about what was out of his hands.
Hannah
Glenn was patient and kind and figured out my issue by trying a few methods. Also love the fact that you are available during evenings, weekends, and holiday times.
Andrew L.
Worked with Ethan and Mark and literally the best IT experience ever. Didn't have to wait long and both of them talked to me like I was a thoughtful, knowledgeable person. Super comfortable and they were awesome. Definitely will recommend. What a pleasure
Chelsea H.
Helpful and prompt. Was able to fix my issue with messaging. Thank you
Sarah H.
I have a Pinwheel for my 12yo daughter. It is the answer for our family. It has the smartphone applications we need and that's it. The customer service is top-notch. They are quick to respond. When the adult version of this phone comes out, I'm all over it. Pinwheel's vision and values are exactly where I want to be.