Kelley C.
They helped me figure out the android…
They helped me figure out the android way of things. Im an IPhone user so There is s bit of a navigation learning curve!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kelley C.
They helped me figure out the android way of things. Im an IPhone user so There is s bit of a navigation learning curve!
Wendy W.
Chen B. was super patient and helpful. Great first experience! Wendy
Sariah
Julia O was very helpful and resolved my questions. She was very patient.
Alexandra E.
So far so good. Just got the phone and I am setting it up. Ran into a little issue and the support team helped me immediately! Great Customer Service.
Gillian
I contacted customer support over the website's chat feature. Chen B was very professional and helpful and very patient with all of my questions. Chen made it easy to get a resolution to our issue.
Kristina
We really appreciate all that this interface does to keep our kids safe. Although the VPN can make correct installation of applications difficult, the customer support team does a fantastic job of addressing any issues.
Stephen
Great service, great support. I'm so thankful this tool exists to guide youth through technology and teach responsibility and tool use, not just consumption and momentary highs/ illusions of reality.
Susan K.
This has worked well for us so far. Customer service has been able to help with billing and technical questions. The phone has worked well for our needs. Thank you.