Pingo.comReviews of pingo.com

I love their softphone, speed dial and PINless features. Very cheap rates.

I have had no issues while using Pingo for the past few years and neither have my parents. I suppose that it may be some technical issue on their end but the past I have successfully been able to make calls from Israel to the United States using the correct access code but it has not worked since I yesterday. I am able to access my account when I enter my account number and pin code, and am then able to dial the phone number in the US that I am trying to reach. The phone then rings but when someone answers on the other end, it cuts off and offers to let me make another call- apparently they can hear me but before they even finish saying "hello" we are cut off. I am incredibly frustrated, and have even tried multiple ways, making sure that I enter the country code, city code, telephone number and then the pound key. I also tried with only the country code, city code and phone number, as well as only with the phone number and in each instance, the same problem occurred. Please let me know what I can do to resolve this as soon as is possible. My account number is 5188945451

This company is a borderline a scam and joke. Please avoid by any means. I signed up for $10 to give this company a try. There is no confirmation emails with promised PIN code EVER! I emailed customer service TWICE and got zero reply. I called them three times and the rep said he found my account was closed but he can't see why. ... What?! At the same time, they have charged $10 to my card. The reds said whoever closed my card is in another department and he can't reach them. It will take a few days to refund the $10 back to me. So they charged your card and closed your account without providing any reason, confirmation, or notice. NEVER heard of such a ridiculous thing. Wow!

I SIGNED IN TO THEIR SERVICE THURSDAY FEB 23,2012 AND CHARGED MY CARD $20 IN ORDER TO GET A $10 AS A FREE BONUS... WHEN I CALLED THEM TO ASK WHERE IS THE $10, THEY TOLD ME I WILL GET IT IN 10 DAYS.. THIS IS NOT WRITTEN CLEARLY ON THEIR WEBSITE.. I ASKED THEM TO CLOSE MY ACCOUNT COMPLETELY THE SAME DAY I OPENED IT.. THEY SAID THE REFUND IS NOT IMMEDIATE, IT TAKES SEVERAL DAYS.. WHY? I TAKES A SECONDE TO TAKE MY MONEY BUT FEW DAYS TO REFUND IT...I AM MAKING SURE YOU HAVE A VERY POOR RATING ON THE INTERNET SO THAT YOU THINK TWICE BEFORE TREATING CUSTOMERS LIKE THAT.

hi, pingo is the best calling card ever. great rates , great customer service, i've been using pingo for more thatn two years, yeah sometimes a problem comes up here and there but over all, it is a great service, you go pingo.

This is the second time that I buy a calling card for Pingo. The first time I waited for years and they never answered my confirmation( or whatever )mail to verify my account. So, yesterday I decided to give a new opportunity to this company but It has been more than 24 hours and I am still waiting for the verification mail ( I can't remember that name)... Please!!! verify my account 801 636 3772 I need to call my family.. it is an emergency!!!

i have purchased the 20 dollars international phone card, couldn't use it from the beginning, the next day i could't even access the account, it keeps saying that invalid account number , please help with the issue, my account number is : 2014232752 First name: Wenqiang Last name: Miao, i have sent the customer service email , but so far no reply, please solve the issue for me ASAP!!!

I just signed up with this company 3 hours ago. For the past two hours I've been trying to make a single damn call. NO WAY! First of all, there is NO ACCESS CODE from Turkey! Thanks for telling me this before you took my money PINGO! Second, their soft phone is totally useless, it either says the number is invalid, or else it "connects" without any sound from the other end, even though the audio test works perfectly. DONT WASTE YOUR TIME WITH THIS COMPANY! In frustration Ive sent three emails to the company now, and havent heard back once. Of course a company rep will respond to this email just like all the other ones, with some lame excuse/explanation. ENOUGH LIES!