Pilot Flying JReviews of pilotflyingj.com

We have no option at this specific stop in Indiana and were shocked to see they don’t have 87 and their 89 is now e15 (aka it’s the same garbage 88 octane marked up). This should be criminal!

I stopped by Pilot on Sunset in Springdale Arkansas this morning on my way to work to get some gas & an energy drink. My first awful experience here. Walking to the register the cashiers on her phone. I said morning and she just looked at me rude! Shitty attitude. I hope I don't run into Erin again! She gives the store a bad vibe!! Store needs to have happier peoples in the morning!

Pilot/Flying J are holding $297 off of my debit card every time I get gas. The most I've ever gotten is $71. So explain to me why you're holding $226 more than my usage? Ridiculous and if this doesn't change I'll be going elsewhere for anything

I will never use another Pilot gas station. We pulled into a pilot yesterday to put $20 a gas in our car because it was very expensive and I just wanted to be able to get into Ohio from Pennsylvania so we pulled into the one in Erie we have a car and they put a 226 hold on my credit card Plus the $20 of gas that we pumped. My husband went inside because we were livid and we are told 7 to 10 days for this $226 hold to fall off. This isn't even debit this is credit on a credit card. What a money grab on Pilot's card. Totally ludicrous. There's no reason for that if I put my card in it authorizes the $20 pilot will get there $20 there's no need for them to get an additional $226 for 7 to 10 days

Had terrible experience on way to fla gas pump charge me 226.00 there was no sign on pump telling you that this was going to happen then on way in Georgetown ky the lady at the counter at 130 am was very rude will stay away from any of your business and I am a truck driver daughter

Coming back from my Vegas trip I stopped in for gas and a salad. The lines were long. Although the cashier, Amy, was hopping between two registers, she still managed to look me in the eye and give me service with a smile. She made sure I had utensils and dressing which I greatly appreciated. She is a keeper.

The Pilot at I-10 and Sunshine blvd in Az is under remodel (???) with no signage alerting customers to the lack of products or services. No soda fountain or ice available, warm, overpriced bottled sodas in a (not so cool) cooler, taped up signs with arrows indicating entrance and exit, and nonchalant staff. Keep driving to the next exit. This place is horrible. R in Az

I just want to say that Miss Kimmie at the Pilot location in Jasper, FL. is an ASTOUNDING EMPLOYEE. She is friendly, outgoing, and very conscientious of the her customers and other employees. She made my day by taking the time to make sure my needs were met with a smile. I appreciate her asking me 'how are you?' I just needed to know that someone saw me that day. So yeah, you all are very blessed to have her. I stop in when I can just to see Miss Kimmie. Sincerely, a faithful patron.