Matthew Joseph G.
$3 dollars and 12 cents for a refill of…
$3 dollars and 12 cents for a refill of coffee flavored water? A REFILL Your greed is apparent and disgusting!
Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.
Pilot Flying J (pilotflyingj.com) has 158 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing158 approved reviews, newest moderated first
Matthew Joseph G.
$3 dollars and 12 cents for a refill of coffee flavored water? A REFILL Your greed is apparent and disgusting!
Pamela B.
First of all i have worked for the pilot company 4+ plus years, they have not paid me for last week's work schedule, and it seems that i'm not going to be paid, I HAVE GONE BACK AND FORTH ALL DAY, HOURS ON THE PHONE, AND BEN GETTING NOTHING BUT THE RUNAROUND so this is my warning to all who want to apply and work for the pilot company,"DON'T" my store 704.Has had nothing but criminals hired, all sorts of criminal activity has been taking place at the store, employees stealing money right out of the register, and replacing it with counterfeit money all caught on camera, absolutely nothing done still on the payroll, and no repercussions, this company hires pedophiles, there is also sexual harassment going on at that store. This is a very bad company to work for, the things that go on and are allowed to continue are absolutely ridiculous. There are much better companies out there to work for.
Alexandra V.
Store 553 has an incredible overnight manager Sagan! Great customer service and time management , clean restrooms every time , and hot coffee ready to go never empty !
Yourloss
I stop at Pilot on my way to my doctor once every month. I always fill my tank up as my doctor is 2 hours from my home. Before you ask, he's a specialist and the only one in the state that performs the treatments I require to stay upright and working. I have kids and my money is tight. Filling up my tank is never more than $50, ever. I get home to find they have charged my card for the fill-up plus another $176 that they feel like holding onto to ensure they don't get a charge back if my card is shy the money for filling my tank. You got the money, and even if my account was shy, my bank would clear it for you and charge me the bounce fee. The worst part is, they want to hold that $176 for 5 days!!! How am I supposed to feed my family. That's a weeks worth of groceries!!! Pilot, please reconsider your policies. Sadly my business means nothing to you, I get that. I will never use your services again as I simply can't afford them. Thank God for food banks because without them, my family would have gone hungry this week.
Jimmy E.
Very bad customer relations with Security guard very nasty attitude
norman P.
No paper in the bathroom, only one person on desk to serve a lot of drivers ,not costumer service at all
Frank B.
I stopped for a quick breakfast. They have pepperoni pizza but, no breakfast pizza at 5:45am. Not a slice eaten out of the pepperoni. Inquired about the breakfast pizza and the attendant said they don’t make it til 6am but, I guess the pepperoni they can make anytime. Then I was going to get a can of chew. Mind you I’m 50 with gray hair. The attendant was mad because I questioned why they make pepperoni and not breakfast pizza during breakfast hours. The attendant asked for ID simply to be a chump. I walked out and won’t ever stop again. No patience for ignorance. Lamar Pa
Trevon W.
Karim good customer service help me fix my light on my truck great guy awesome employee