Mike
A girl at the counter was so focused on…
A girl at the counter was so focused on her cell phone she never greeted or told me to have a nice day. The second she was done with me he turned her back on me and went back to her phone Wow
Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.
Pilot Flying J (pilotflyingj.com) has 158 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9 reviews with 2 stars · Clear filters
Mike
A girl at the counter was so focused on her cell phone she never greeted or told me to have a nice day. The second she was done with me he turned her back on me and went back to her phone Wow
John O.
I worked for this company. I caught a employee prostitution on the job on the property. After the 3rd time I turned her in. This was in Cheyenne wy. I was terminated, she was offered a job else where. I guess pilot prefers prostitution over loyal employees. 4 weeks prior to termination I was working 70+ hrs. A week. They spoke to the female in question and determine i was harassing her by turning her in. Way to go pilot. You said a lot about your company. Your logo is , at pilot we care. I guess prostitution brings in guest.
Karen P.
We left New Orleans early afternoon, February 18, 2026, heading east on I-10. After making a gas stop at the Pilot in Moss Point, MS we went to dinner then returned to the Pilot to settle in for the night, boondocking in our Class B. Please note they have 2 HR parking signs posted all around the auto parking lot. About 12:30 am we were woken by Pilot employee, Bobby, who told us we had to leave. He said we had overstayed our welcome and that "ALL Pilots have a new rule, only 2 hours parking. No overnight stays." We packed up and left, continuing east to Buc-ees at Loxley, AL. I’d like to say if the 2 HR parking restriction for all Pilot and Flying J’s is true, what’s the point of using their facilities. Those of us who choose them as a safe haven for overnights will be better served at more RV friendly businesses like Loves or Buc-ees.
Divingjj
The bathrooms are disgusting, they don't clean them properly. Please, the drivers are human beings.Braselton Ga 30517 #066
larry M.
Professional owner op here. Getting very frustrated at just about everything. Food seems to be going away at alot of locations.. 20 thousand gallons of fuel a year and I can't get parking to eat a meal. More 4 wheelers blocking parking than trucks these days. App only works about 40 % of the time. Always someone showering in the bathroom. Washing feet in sinks. There was a time flying j set the standards. No so anymore.
Pooh B.
First the lady that's over the food I guess was zazto her grown worker like a dog and us truck driver's as well. Then I thank she was a manager she had a light blue shirt on yelling at the workers for needing her and I know some was new cause they said it her words to them was 'im sick of having to stop what im doing to help I'm not the hnic' now this lady is a white lady her name tag said Charlotte it rubbed me the wrong way and im white. That's not how a leader should be. Jennifer it was on her name tag that helped out the new lady i told them that they were doing a great job and don't let nobody take it from them
Frank M.
I wasn’t aware that if I buy merchandise I have to go to self check out. I was at the store at exit 1 , south side of I- 95. There were three people working there and I was the only customer . Wayne, an employee rudely told me I was at the fuel cash and needed to use self checkout. The only reason I need the “fuel” check out is for my fuel receipt. Love’s have a slot with the pump number and I take the receipt and go. Not right , come in and buy merchandise but don’t talk to us. Is that your company pledge. BTW I came in for the food, which is tasty!
Maud A.
Pilots are pitiful. They charge silly rates for truckers to park and truckers are the reason for their revenue. We buy your expensive ass diesel and def. They're parking lots are always filthy and full of trash. Love's is the best of them all. Their CSR teams always have nasty attitudes. I guess that's what Warren Buffett likes out of his employees.