Pilot Flying JReviews of pilotflyingj.com

SC-I 95/exit (5)-Employee attitude was HORRIBLE. Her tone was disrespectful, harsh, and abrupt. I purchased lottery tickets and then cigarettes and was told harshly to show ID. I paid for the cigarettes and she walked away while I was asking her for a reciept and a bag. This was very upsetting, so I left but had to go back in the store again to ask for a reciept. I will not return nor will I recommend my family and friends to do business in that store. I also recommend customer service training for that employee

Dont ever work for pilot...they will not treat you fairly...a almost 10 year employee was fired for a 48 dollar misshap that they could not find any evidence of anything wrong...but fired a flawless employee with a almost spotless 9 year record..corprate said the computer said to fire her...Ai bullcrap

Pilot on i81 exit 100 PineGrove is excellent. Great parking even for beginners like me, exceptional showers, fantastic food and friendliness. Plus the Owner likes gods sport …. Cricket. HdeW

The staff, excellent customer service; however, the diesel pumps are past due in need of replacement. Everyday, 2 to 5 pumps are down. I visit almost everyday and 70% of the time I experience issues at the pump from not working at all, the computer not working, exceedingly slow pumps, DEF not working, pumps won't stay on auto, and the list goes on. This affects driver's time, by which they are limited, not to mention the aggravation of walking back and forth to the store and/or moving to another pump which means you have to get back in line and wait for an available pump.

First the lady that's over the food I guess was zazto her grown worker like a dog and us truck driver's as well. Then I thank she was a manager she had a light blue shirt on yelling at the workers for needing her and I know some was new cause they said it her words to them was 'im sick of having to stop what im doing to help I'm not the hnic' now this lady is a white lady her name tag said Charlotte it rubbed me the wrong way and im white. That's not how a leader should be. Jennifer it was on her name tag that helped out the new lady i told them that they were doing a great job and don't let nobody take it from them

My wife has stage 4 hodgkins lymphoma a port was done wrong and had to take her to the ER to seek medical treatment just for my boss Steve manager of pilot in Marshall Illinois location 1174 and he proceeded to tell me that my absence was unacceptable with two cashiers and one maintenance individual left to run for the night with just the absence of one less cashier when they had two with the absence of mine so now not only am I out of a job but my wife can now not get lodging for her bone marrow transplant due to me losing my job because I had to go with her to go and get medical assistance over her port.

The thing about pilot flying j is their truckstops are old and outdated they have been for years and now they want to remodel some of their stores lmao it's a joke while i appreciate the new stores I don't appreciate the stores closing their showers to remodel them I've been to 3 stores the last 4 days with the showers being closed. I'm so frustrated by these people I'm switching to the loves brand truck stops .the truth is when I buy 3000 gallons a month at a truckstop and can't even get a shower that's totally crap if they actually did the remodel 10 years ago when those stores needed it instead of letting them get run down and dilapidated they wouldn't be losing a customer but Jimmy Haslam was too busy trying to buy a nfl team instead of caring about his truckstops lol

The review is specifically for location in Sacramento, store # 879. Today we stopped only to do our laundry. We explicitly stated that we are leaving after that. An employee came to our truck 5 times to tell us to leave!! We didn’t occupy a reserved spot, we didn’t park as i$iots, and we weren’t staying overnight. This attitude is obnoxious and unacceptable. No respect for the drivers and the fact that they live in their trucks most of the time. We were only doing laundry. Unbelievable, shameful and inhumane. Shame on you, Sacramento Flying J # 879!