Pilot Flying JReviews of pilotflyingj.com

I just saw a TV commercial in which Pilot/Flying J looked like paradise. Reality? Pilot is a nasty, filthy, truck stop. Don’t be fooled. This is not a place you want to stop with your family.

10:00 am 08/24/2024 at 224 Daniel Payne Dr Birmingham Al I had a very poor customer service experience with the cashier about a shower. When I reported to management the cashier kept yelling and laughing at me while management said nothing. Once I addressed it management went off at me about what they go through with most truckers. It’s obvious they both aren’t fit for this line of work. This level of down right aggressive meanness and incompetence towards customers who already have a stressful job is uncalled for. Drivers should be greeted with pleasantry not this poor behavior.

St. Augustine store #626. Be prepared to get a tetanus shot before you have to park there. The whole place is covered in garbage. The showers are in severe need of repair and there is no food after 8pm.

This is some kind of mockery of drivers. 25 people in line for a shower

The 2 fuel stops in my area always has problems with the app. Never let's me just type in the information from my truck. I'll be glad when they build a loves in the area

I was at the Flying J in Avoca IA today and had an issue with my trailer in the parking lot… The maintenance guy Anthony was in the parking lot and came over to help.. He was absolutely wonderful helping me solve my issue and getting me back on the road… Thank you Anthony!!!!

The 2 young men (Bryan and I think Dalan) working the registers were amazing! Very helpful and friendly!! They deserve a raise fir outstanding customer service! This was pilot 0049 Oak Grove KY

Pilot stations 440 and 50 off I-71 claim to be RV friendly. I have a 36’ class A towing a Jeep. Those stations are way ro tight to get into. That’s not RV friendly.